Customer Service Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: Welcome to the R J Allen State Farm Agent office in Orlando, Florida. We have proudly served our Good Neighbors since 1988, and our team is built on a shared commitment to excellent service, teamwork, and community. As a lifelong Florida resident and a graduate of Florida A&M University, I value relationships and understand the importance of serving people with care and integrity. Our office supports customers across Central Florida, including Orange, Osceola, Seminole, Lake, Brevard, and Volusia counties, and we work together to help individuals and families protect what matters most through auto, home, renters, and condo insurance. Outside of the office, family is a top priority for me, and I enjoy spending time with my spouse of more than forty four years, our two adult children, and our grandchild, as well as traveling, fishing, golfing, and sports. We are looking for team members who value community, enjoy building relationships, and want to grow in a supportive, people focused environment where their work truly makes a difference.


ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Rj Allen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $60,000.00 per year


We're Hiring!

We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Rj Allen - State Farm Agent may be the right fit for you!
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Additional languages spoken: Spanish

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.