Operations Support

About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. We are seeking an Operations Support in Denver, CO! Weekends required. Wednesdays and Thursdays off. Rotating shifts. Must be available for the following shifts: 9am-6pm 5am-1:30pm 11am-7:30pm Excel experience is required. Job Summary The Operations Associate/Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a highly level of evaluation excellence and a quality customer service experience to all customers while maintaining station KPI’s. Essential Functions Tracking and tracing outbound shipments Contracting new carriers as needed and assigning carriers and providing load tenders Communicating freight status and any problem to other stations and customers, and updating the system Provide customer service Able to work overtime and weekend on-call rotations Data entry of shipments into transportation management system Quoting, costing and invoicing of international shipments, air, ocean and ground Domestic air and ground routing (including Canada) Contract new carriers Assigning carriers and providing load tenders Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers #J-18808-Ljbffr