Quality Assurance Technician

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in‑house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. MISSION STATEMENT At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. SCHEDULE Monday – Friday, 7:00am – 3:30pm JOB SUMMARY Cresco Labs is seeking a Quality Assurance (QA) Technician to join our manufacturing team. The QA Technician will assist with quality‑related activities at the facility, including incoming inspection, start‑up verification, in‑process verifications, sampling and inspection of finished products across product families such as cannabis flower, oil, infused products and food products. The role ensures products meet specifications and brand consistency, identifies potential quality risks, and works with operations to develop improvement opportunities. CORE JOB DUTIES Perform incoming inspections. Perform finished product sampling and inspection. Perform equipment and product line clearances before processing/production runs, including cleaning, sanitation verification, metal detector checks and balance checks. Review and approve regulatory labels prior to start‑up. Conduct in‑process verifications to ensure product weights, correct labeling and packaging for transfer. Perform ANSI inspections during in‑process stages. Verify finished product for metal detection, label review and record review. Assist with customer complaints and product investigations, assess risk, identify root cause and quarantine product. Inspect packaged orders to ensure correct content and quantities. Review batch documentation to ensure real‑time compliance to product specifications, good documentation practices and written policies/procedures. Monitor compliance to established Good Manufacturing Practice (GMP) guidance. Review product quality standards and specifications for availability during production runs. Complete all required trainings on time. Conduct duties in compliance with safety rules, applicable SOPs and other guidelines. Other duties as assigned. May require travel to other states or facilities for inspections or quality issues. REQUIRED EXPERIENCE, EDUCATION AND SKILLS Prior experience in a highly regulated industry (e.g., healthcare, medical devices, pharmaceutical, consumer packaged goods, FDA, HACCP, SQ). Experience in Quality Assurance or Quality Control functions desired. Experience with product sampling, inspection procedures, customer complaints, product investigations and CAPA desired. Ability to follow written procedures and monitor others for adherence. Ability to create or update written procedures with site operations personnel. Strong written and verbal communication skills. Detail‑oriented and utilizes critical thinking to troubleshoot issues. Work around plant material; possible exposure to pollen or dust. Ability to sit, stand, kneel and/or perform repetitive hand actions for long periods. Ability to lift up to 50 lbs to torso level. BENEFITS Cresco Labs offers eligible employees major medical, dental and vision insurance, a 401(k) match program, FSA/HSA options, LTD/STD options, life insurance, AD&D, paid holidays, paid time off, discretionary bonuses, stock options and an employee discount program. Eligibility varies by position, location and full‑time/part‑time status. ADDITIONAL REQUIREMENTS Must be 21 years of age or older. Must comply with all legal or company regulations for working in the industry. Applicants must be legally authorized to work in the United States on a permanent basis without current or future sponsorship. Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr