Facilities Coordinator

Service Specialist

Consider a new career today as a Service Specialist with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off

The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.

Hourly Compensation: $28/hr - $30/hr

Hours: 8am to 5pm or 9am to 6pm Mon-Fri - open to discussion

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also provide direct hire recruiting services as well as corporate hospitality and event planning.

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We've been honored as one of the Nation's Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we've made the INC 5000 list. We're a proud partner of the Military Spouse Employment Partnership through our nation's Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.

We're a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

Job Responsibilities

• Provide timely response to various requests generated by our users;
• Daily set-up/take-down of audiovisual and/or furniture necessary to support the daily demand for meetings;
• Upkeep, cleaning and maintenance of building and grounds;
• Assist with repairs and preventive maintenance of electrical, mechanical, HVAC, MHE, warewash and general facility equipment;
• Utilization of different types of power tools and testing equipment;
• Maintain a safe attitude at work and behave in a safe manner to prevent accidents and injuries;
• Strictly adhere to all safe operating procedures as described by your supervisor and through safety training programs;
• Identify and communicate possible corrective actions to eliminate or reduce safety hazards to your supervisor, the health and safety committee and/or occupational safety.
• Operating mailing equipment
• Shipping & Receiving; Ordering supplies
• Pick-up and deliver mail, parcels to customers
• Handle time-sensitive material like confidential, urgent packages
• Take direction from supervisor or site manager
• Participate in cross-training Maintain all logs and reporting documentation; attention to detail
• Perform other tasks as assigned

Qualifications

• High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
• Customer Service/ Hospitality/ Retail background preferred
• Professional appearance and demeanor
• Keyboarding and Windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy
• A valid drivers license and access to reliable transportation to and from work
• Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team.