Home Care Coordinator

Job Description

Job Description

Home Care Coordinator
Location: Wallingford, CT
Salary Range: $48,000 to $60,000 per year
Position Summary
A growing healthcare organization is seeking a compassionate and detail-oriented Home Care Coordinator to join their senior care services team. This full-time, on-site position plays a vital role in ensuring that clients receive the highest quality of in-home care possible. The ideal candidate brings a genuine passion for serving older adults and vulnerable populations, combined with strong organizational skills and the ability to manage multiple priorities simultaneously.
The Home Care Coordinator serves as the central point of contact between clients, their families, and caregiving staff. In this role, you will build meaningful relationships with clients while coordinating schedules, monitoring care quality, and ensuring seamless service delivery. Home care is one of the fastest-growing segments of the healthcare industry, driven by an aging population that increasingly prefers receiving support in familiar home environments rather than institutional settings. Joining this team means becoming part of a mission-driven field where your daily contributions directly improve the quality of life for real people in your community.
This position offers excellent opportunities for professional development and career advancement. Coordinators who demonstrate strong performance often move into supervisory roles, case management positions, or operational leadership within home care organizations. Whether you are building a long-term career in senior services or expanding your healthcare coordination experience, this role provides a strong foundation and ongoing learning opportunities in a dynamic and rewarding environment.
Core Responsibilities

• Coordinate and schedule caregiver assignments to match client needs, preferences, and availability
• Conduct initial client assessments and regular follow-up visits to monitor care plan effectiveness
• Serve as the primary point of contact for clients and family members, addressing concerns promptly and professionally
• Maintain accurate and up-to-date client records, care plans, and scheduling documentation
• Recruit, onboard, and support caregiving staff, ensuring proper training and compliance with applicable regulations
• Collaborate with healthcare providers, social workers, and case managers to ensure continuity of care
• Handle on-call responsibilities on a rotating basis to address urgent staffing or client issues
• Track caregiver performance and client satisfaction, implementing improvements as needed
• Ensure compliance with state regulations, licensing requirements, and organizational policies

Must-Have Requirements

• Minimum of two years of experience in home care, healthcare coordination, or a related field
• Strong knowledge of home care services, caregiver roles, and senior care best practices
• Excellent interpersonal and communication skills, both written and verbal
• Proven ability to manage scheduling logistics and resolve conflicts efficiently
• Proficiency with scheduling software, electronic health records, or care management platforms
• Valid driver's license and reliable transportation for occasional local travel
• Ability to work a flexible schedule, including participation in an on-call rotation
• Associate's or bachelor's degree in healthcare administration, social work, or a related field preferred

Benefits and Perks

• Competitive annual salary ranging from $48,000 to $60,000 based on experience and qualifications
• Comprehensive health insurance including medical, dental, and vision coverage
• Paid time off including vacation days, personal days, and paid holidays
• 401(k) retirement savings plan with employer contribution
• Mileage reimbursement for work-related travel
• Ongoing professional development and continuing education support
• Supportive team culture that values employee well-being and work-life balance
• Opportunities for advancement into senior coordination or management roles
• Employee assistance program offering mental health and wellness resources