Veterinary Practice Manager

The Practice Manager at Hometown Veterinary Partners is a member of hospital team and reports directly to the Partner DVM or the President. The Practice Manager will support our core beliefs of Culture, Collaboration and Community. The Practice Manager is empowered to provide exceptional veterinary care that is approachable, accessible, and individualized at their location. The Practice Manager provides a variety of coordinating, supervisory, and technical functions within the Hospital. Areas of responsibility encompass veterinary hospital administration, follow through on operational plans, training of staff, ordering and stocking supplies and equipment, staffing, safety and security, and sustainability of the hospital.

This role is a functional position classified as hourly non-exempt. As a leader in the hospital, you will play a key role in supporting our team. This position will have variable hours based upon the needs of the hospital, working a minimum of 32 hours and up to 40 hours per week, depending on staffing needs, with oversight and supervision by leadership.

Culture

Maintain a positive, supportive, and collaborate work environment.

Proficient in interpersonal and conflict resolution skills to support an inclusive environment.

Hire, retain, train, and develop medical staff.

Onboard new team members

Training hospital teams on workflows and systems

Community

Implement customer retention and engagement strategies and tactics.

Provide a positive and exceptional client experience.

Collaboration

Give input, ideas, and suggestions for continual improvement of the practice environment for the care team, patients, and pet parents.

Guide and utilize exceptional support staff.

Familiarity with quality, safety, and health initiatives

Ensuring all licenses are up to date, and in accordance with state or federal guidelines.

Ensuring the medical staff and facility comply with the federal rules and regulations.

Skills & Abilities

Entrepreneurial aptitude: Highly motivated with a demonstrated passion for excellence and continuous learning.

Comfort in a high growth environment

Demonstrated commitment to ethics and integrity.

Positive team player who motivates staff by listening, respecting, and encouraging

Strong organization, time management, and attention to detail

Solid and effective communication, technology, organizational and analytical skills

Knowledge of veterinary practice management processes, standards, and software

Impeccable attention to detail, and overall timeliness of responsibilities

Ability to manage the hospital budget

Understanding of Business Acumen to support short/ long term growth and sustainability

Leadership capabilities

Education, Experience & Qualifications

High School diploma or equivalent

Minimum 3-5 year of management experience in any industry

3-5 years veterinary experience

Other Details

Competitive Compensation

PTO for Part-Time & Full-Time Team Members (Inclusive of Vacation, Sick, Personal & Holiday)

Medical, Dental, and Vision Insurance

Telemedicine

Wellness & Mental Health Resources

Employee Assistant Program (EAP)

Life & Disability Insurance

Health Savings Account

Pet Insurance

Pet Discounts

401k

CE Allowance

Opportunity for Equity and Advancement

Flexible Schedule to Allow for Work-Life Balance

Hometown Veterinary Partners is committed to providing equal employment opportunities to all aspects of employment and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.