Practice Manager

Employment Type: Full-Time The pay range for this role is $63,822 - $92,187 annually. The pay range listed reflects a general hiring range for the area; the specific rate will be determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. SUMMARY OF JOB PURPOSE AND FUNCTION In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can devote their time to delivering the highest quality veterinary care. Their medical practice management skills drive business results and help develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, the Practice Manager ensures that clients and patients have a positive experience when they visit the hospital. Through professional relationships with other stakeholders—including the veterinary medical team, field leadership, corporate headquarters and PetSmart associates—the Practice Manager helps optimize the growth of both businesses. The Practice Manager is also supported by a variety of educational opportunities and resources that support his or her career path. QUALIFICATIONS Required Education/Licenses: Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.). KEY RESPONSIBILITIES Educate associates on Banfield guidelines and practices. Budget and plan for the hospital. Support daily operations and staff. Schedule associates, coordinate time off and manage continuing education needs. Interview, hire and develop associates. Evaluate the hospital’s processes, progress and productivity. Train associates on how to educate clients about Optimum Wellness Plans, preventive care, pet health needs and hospital services. ADDITIONAL QUALIFICATIONS Strong organizational, communication and interpersonal skills. Knack for problem solving. Conflict management experience. Leadership and analytical know‑how. BENEFITS Comprehensive medical, dental and vision insurance. Generous retirement plans (401(k) and Roth) with company match. Paid time off and holidays. Top‑tier mental health and wellbeing resources, including free coaching and counseling sessions. Associate life insurance (company‑paid) and supplemental life insurance options. Company‑paid short‑and long‑term disability. Flexible spending accounts (FSA). Health savings account (HSA). Paid parental leave for birth and adoption. Continuing education allowance for eligible positions. Backup child and elder care and family support resources. Fertility and family building support. Digital exercise therapy. Voluntary protection benefits. Legal plan. Identity protection. Commuter benefits. Three free Optimum Wellness Plans for pets. Exclusive discounts on products and services. Benefits eligibility is based on employment status. Full‑time (FT) associates are eligible for all benefit programs; part‑time associates are eligible for those benefits with an asterisk (*). EQUAL OPPORTUNITY EMPLOYER WE ARE A DRUG‑FREE, SMOKE‑FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS. #J-18808-Ljbffr