VFD Field Service Technician

Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You’ll be able to work alongside some of the best technicians in the industry utilizing the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us.

Responsibilities & Expectations:

As the VFD Field Service Technician, you will be responsible for performing service, diagnostics, repairs, and preventive maintenance on our products. Be available to respond to high-priority alerts and customer inquiries outside of standard business hours, including nights, weekends, and holidays. Provide exceptional repair skills and commitment to delivering an Unmatched Customer Experience.

• Apply analytical and problem-solving skills in finding creative and safe solutions.
• Responsible for field service safety checklist on jobs and to identify and mitigate job hazards.
• Prepare technical reports providing information on the condition of equipment service and provide recommended action.
• Assist with preparing proposals, performing job walks, and defining work scope to meet customers reliability, preventative maintenance, motor change-out, and equipment testing needs and requirements.
• Diagnoses and troubleshoots VFD-related issues, including electrical and programming faults. Duties will include startup and commissioning of VFDs.
• Perform routine maintenance and repairs on VFDs to ensure optimal performance.
• Collaborate with technicians and engineers to implement VFD solutions.
• Provide technical support and training to customers and internal employees on VFD operations and maintenance.
• Perform electrical tests using portable electronic equipment, including but not limited to: Megger®, PdMA MCE, Multimeter, and DLRO.
• Install/Remove AC and DC electric motors, laser align equipment, read precision measuring tools such as micrometers, replace sleeve and anti-friction bearings, set seals, air gap, torque critical components to proper torque specs.
• Ensure a professional environment utilizing customer-facing skills.
• Ensure work orders are completed in compliance with operative policies and procedures.
• Interpret and ensure compliance with operating policies and procedures.

Qualifications and Competencies:

• PdMA testing experience preferred.
• Level I Vibration Analysis preferred.
• 2+ years of AC/DC motor experience.
• Strong attention to detail and ability to follow directions with precise execution.
• Ability to work in a fast-paced environment, follow standardized work procedures and apply strong analytical problem-solving dynamics in a continuous improvement environment.
• Ability to collaborate with team members.
• Strong customer focus with professional communication.
• Available and willing to work flexible hours, overtime and weekends as required, willingness to be on call.
• Ability to perform math functions including addition, subtraction, multiplication, division including understanding fractions and percentages.
• Strong verbal and written communication skills.
• Basic computer skills.
• Must have a valid Driver’s License and acceptable driving record.
• Ability to travel locally and overnight.

You’ll thrive at IPS if you:

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:

• Paid Time Off (PTO).
• 401k Employer Match.
• Bonus Incentives.
• Tuition Reimbursement Program.
• Medical, Dental and Vision plans.
• Employee Assistance Program (EAP).
• And more.

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.
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