Medical Front Desk Coordinator

Join a mission-driven team bringing compassionate healthcare to all. Our client is a mission-driven nonprofit healthcare organization dedicated to providing accessible, high-quality services to underserved populations in Albuquerque. They believe every patient deserves compassionate, respectful care regardless of background or circumstance. Our client is seeking a Medical Front Desk Coordinator to serve as the first point of contact for patients, visitors, and community members. This role ensures a welcoming environment while supporting the smooth operation of daily clinic activities. The ideal candidate will be patient-focused, detail-oriented, and thrive in a fast-paced medical setting. Salary: $15 - $16 per hour Why join us? Opportunity to contribute to a meaningful mission serving the Albuquerque community. Supportive and collaborative team environment. Competitive nonprofit pay and benefits package. Professional development and training opportunities. Key Responsibilities: Greet patients and visitors with warmth and professionalism. Answer and direct phone calls, schedule appointments, and manage patient check-in/check-out. Verify insurance information and assist patients with registration paperwork. Collect and process co-pays, donations, or sliding scale fees as applicable. Maintain accurate patient records in the electronic medical record (EMR) system. Coordinate with medical staff to ensure patient flow and timely care. Provide information about clinic services, programs, and community resources. Handle confidential patient information in compliance with HIPAA. Support front office operations, including filing, scanning, and administrative tasks. Qualifications: High school diploma or equivalent required; some college or medical office coursework preferred. Previous experience in a medical front desk, receptionist, or customer service role. Strong communication and interpersonal skills with a focus on patient care. Proficiency in Microsoft Office and experience with EMR systems (preferred). Bilingual (English/Spanish) strongly preferred. Ability to manage multiple priorities and work effectively in a team environment. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy. #J-18808-Ljbffr Jobot