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Front Desk Attendant

Moxi3

Job Description

Job Description

The Front Desk Attendant is responsible for delivering a world class customer service and sales experience to all guests. We believe in the courage, the heart, and the soul of a community. The Front Desk Attendant position has a strong focus on behaviors that lead to an outstanding guest experience, community engagement, and achievement of sales revenue goals.

Duties & Responsibilities

Guest & Member Experience

  • Effectively engages with guests and members to deliver a world class experience each time they step into our facility.
  • Ensures all new guests and members feel welcomed to be a part of the community.
  • Aids in member retention activities in order to drive the guest experience.
  • Gives friendly greeting to each guest and promptly attends to their needs.
  • Provides a clean facility for guests and members to enjoy their workouts.
  • Assists in class set up/tear down as needed.
  • Executes daily operational activities including but not limited to cleaning, laundry, retail stocking etc.

Member Acquisition

  • Understands and communicates program offerings to guests.
  • Demonstrates the ability to inspire guests to take the next step in their fitness journey by becoming involved in a MOXI3 program.

Qualifications

  • 1 Year of Customer Service experience
  • Ability to work early mornings and late evenings.
  • Must be available to work weekends
  • Ability to communicate effectively on the phone.
  • Able to work in a loud environment.
  • Ability to lift and move pieces of fitness equipment

Vacancy posted 10 days ago
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