Shop Supervisor

Job Description

Job Description

Job Summary
The Valve Shop Supervisor leads the day-to-day operations of our valve repair shop, where we rebuild, test and certify industrial safety relief, line and control valves, and assemble and test new valves. This hands-on leader supervises a team of 5–20 shop technicians, schedules and prioritizes work orders, enforces safety and quality standards, and drives improvements in shop methods, equipment and workflow to deliver on-time, high-quality work for our customers.

Responsibilities:

Team Leadership

• Directly supervise 5–20 valve shop technicians who disassemble, inspect, remanufacture, build, test and calibrate valve and actuator assemblies.
• Set clear performance expectations, track individual and team results, and conduct annual performance reviews.
• Coordinate training and development so technicians build skills and certifications over time.
• Implement and enforce company policies and procedures fairly and consistently.

Shop Operations and Scheduling

• Issue, schedule and prioritize work orders in the order system, balancing customer due dates, capacity and shifting demands.
• Monitor shop throughput, turnaround time and quality, and prepare monthly and quarterly performance reports.
• Recommend improvements to repair methods, equipment, operating procedures and working conditions.
• Partner with managers, field technicians, sales and inventory control to keep jobs and parts moving.

Safety and Quality

• Schedule and lead safety training for all shop employees, and promote a strong safety culture on every shift.
• Make sure repairs, testing and calibration meet company, customer and code requirements.
• Maintain shop tooling, machines and test equipment, including calibration of equipment and supply of consumables.

Field and Customer Support

• Answer customer questions and resolve issues as they come up.
• Conduct spot checks at customer job sites and assist in the field when needed.

Administration

• Maintain shop trucks and keep driver qualifications current.
• Review and approve payroll, per diem and company credit card receipts for accuracy.
• Perform other related duties and projects as assigned.

Qualifications:

• At least 1 year of frontline supervisory experience in a manufacturing, repair or shop environment.
• Technical or vocational education, or equivalent hands-on experience.
• Strong mechanical aptitude and experience with common hand, power and measuring tools.
• Ability to read and interpret technical manuals, specifications and drawings.
• Basic computer skills, including Microsoft Windows and Office, and the ability to learn an order/ERP system.
• Self-motivated, organized and detail oriented.

Preferred Experience

• Experience repairing or testing safety relief, control or isolation valves.
• National Board VR (valve repair) program experience.
• Ability to work under pressure with a strong sense of urgency.

Physical Requirements

• Ability to lift up to 75 pounds at times.
• Ability to stand, walk, bend and work in a shop environment for extended periods.
• Occasional overtime and visits to customer job sites required.
• Valid driver’s license with an acceptable driving record.

Compensation & Benefits

• Salary: Competitive base salary, based on experience
• Medical, dental and vision insurance
• 401(k) retirement plan
• Paid time off and paid holidays