Senior Director Data & Analytics

Role Description

The mission of the Senior Director, Data & Analytics is to build the data foundation and analytical engine that powers every major decision at Curology — from how we acquire and retain patients to how we deliver personalized, science-backed care at scale. Reporting to [TBD], this role owns Curology's data infrastructure, architecture, and customer data platform, and leads a team spanning analytics, experimentation, and data science to turn subscriber and clinical data into decisions the business can act on.

Success in this role means using peripheral vision to connect data strategy to broader business outcomes across Product, Engineering, Marketing, Clinical, and Finance, and translating ambiguous business questions into rigorous, testable models. The Senior Director thinks in systems, governance, experimentation, and enterprise decision-making — balancing an ambitious data roadmap with sound judgment about what the business actually needs to trust and act on.

Qualifications

• 12-15 years of experience in analytics, data engineering, or data science, with at least 5 years in people leadership roles.
• Deep experience in a high-growth, consumer-facing technology environment (DTC, ecommerce, healthtech, or subscription business preferred).
• Proven ownership of modern data stack, including pipelines, orchestration, and data warehouse platforms (e.g. Snowflake, BigQuery).
• Mastery of modern analytics tools and programming languages (e.g., SQL, Python, dbt, Looker, Tableau).
• Strong grasp of experimental design, cohort analysis, predictive modeling, attribution methodologies, and growth diagnostics.
• Proven ability to operate at both strategic and hands-on levels, comfortable building executive narratives and jumping into datasets when needed.
• Clear, confident communicator with the ability to translate complexity into clarity for non-technical audiences.
• High integrity, low ego, and a builder's mindset focused on what drives results for the business and the team.
• Working familiarity with AI tools (e.g., Claude, ChatGPT, Gemini) and demonstrated strong judgment applying them to analytics work.

Requirements

• Define and execute the enterprise data strategy for Curology, aligning insights and models with enterprise-wide goals in growth, retention, patient care, and profitability.
• Own and evolve the data stack, including pipelines, tooling, and architecture, ensuring reliability, scalability, and accessibility.
• Guide the design and implementation of scalable data infrastructure in collaboration with Engineering to prioritize performance, advanced analytics, and security.
• Collaborate with Data Engineering to ensure scalable, secure, and accessible data infrastructure that supports advanced analytics and self-serve needs.
• Lead ongoing development and governance of the customer data platform, aligning platform capabilities with personalization, compliance, and marketing needs.
• Develop predictive and prescriptive models that support lifecycle marketing, personalization, retention optimization, and LTV forecasting.
• Lead, mentor, and scale a high-performing team of analysts and data scientists, fostering a culture of curiosity, collaboration, and continuous improvement.
• Advance experimentation capabilities by formalizing test-and-learn methodologies and driving rigor in experiment design, execution, and analysis.
• Establish executive dashboards and KPI frameworks that provide visibility into business health and performance across key domains.
• Understand and evaluate AI-generated data, ensuring model outputs are interpretable, accurate, and actionable for business decision-making.
• Own efforts for data quality, governance, and PII compliance in coordination with Legal and Engineering.
• Partner closely with executive leadership, Marketing, Product, Finance, and Operations to identify high-leverage opportunities and deliver analytics that inform strategic decisions.
• Stay current on analytics innovation, AI/ML advancements, and industry benchmarks to evaluate tools and techniques that elevate our capabilities.

Benefits

• Competitive compensation and equity package (RSUs)
• Comprehensive benefits: Medical, dental, vision, FSA and HSA, supplemental coverages (critical illness, accident, hospitalization), and 401(k)
• ‍♀️ Access to wellbeing perks, including OneMedical, Spring Health, SoFi, and Employee Assistance Program
• Flexible paid time off and holiday policy
• Paid parental leave (birthing and non-birthing parents)
• Employee donation matching program
• ‍ Culture Committee and employee resource groups for virtual and in-person connectivity
• ✨ Complimentary VIP Subscription to Curology or Agency, plus online retail discount