Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2021 and currently lead a team of five. Before becoming a State Farm agent, I worked at a surplus lines insurance brokerage, where I built a strong foundation in the insurance industry. As I began reaching the peak of my growth there, I knew I was ready for the next challenge. My dad is also a State Farm agent, so agency ownership was something I had been exposed to for years and always knew I wanted to pursue.

I’m a graduate of Whitworth University in Spokane and am married. Outside of the office, I enjoy golfing, traveling, spending time at the lake, and getting together with family and friends - and, of course, spending time with our dog.

Our agency offers health benefits, a 401(k), paid time off, licensing reimbursement, and a sign-on bonus. We want our team members to have the resources and support they need to build their careers while being rewarded for the value they bring to the agency.

Our culture is positive, hardworking, and team-oriented. I’m looking for someone who works hard, is coachable, and genuinely enjoys working with people. Just as importantly, we want someone who brings a positive attitude and is enjoyable to have around the office. If you’re motivated to learn, connect well with others, and want to grow with a supportive team, we’d love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Jared Christy - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.