Software Technical Support Engineer - Escalations
A Hiring Company
A technology solutions provider based in Tempe, Arizona seeks a Technical Support Engineer for software-related escalations. You will coordinate support activities, provide training, and perform data analysis for key customers. Ideal candidates have an engineering degree and strong troubleshooting skills in electronics. The role requires excellent customer support abilities and the capacity for cross-functional collaboration. Apply for a chance to make a significant impact in a technology-driven environment. #J-18808-Ljbffr A Hiring Company
- Job Title Technical Support Engineer (Software) Reports to: Technical Support Supervisor Classification: Non-Exempt Overview Technical Support Engineer... ...) will be responsible to handle software related escalations from customer support, coordinating technical, commercial...SoftwareFlexible hoursNight shift
- ...Windows endpoint patching, software deployment, inventory... ...Technology, and Application Engineering teams on escalations involving endpoint configuration... ...operational efficiency Support endpoint lifecycle... ...Communicates effectively with both technical peers and non‑technical...SoftwareContract workRemote work
$101.84k - $133.67k
...Oscar. We're hiring an IT Engineer l to join our... ...will be responsible for supporting enterprise applications... ...systems and enterprise software. You will play a crucial... ...as per monitoring and escalation protocols. Ensure... ...Ensure rapid response to technical issues to minimize downtime...SoftwareFull timeWork at officeFlexible hours- ...Kforce is immediately adding a full-time Desktop Support Engineer in support of our nationally recognized,... ...deployment replacements Manage hardware and software service-related issues for end-users to prevent escalation, working in the ServiceNow Ticketing System...SoftwareHourly payFull timeContract workLocal areaImmediate startRemote work
- ...correcting controller failures. Provides production support to the information services group on software applications including Websphere and Oracle.... ...upgrades and rollouts. Prioritize workload and escalate any technical emergencies to the IT Manager. Identify, solve or...Software
- ...Operations is searching for a System Engineer to join our team and provide comprehensive L1/L2 technical support for one of our premier... ...(ITSM) ticket resolution and escalation procedures Desktop and... ...Support Advanced workstation software break‑fix support for Windows...SoftwareContract workRemote workAfternoon shift
- ...POSITION TITLE: Cloud Operations Engineer LOCATION: Phoenix, AZ SALARY: Based... ...resolve complex problems Provide technical support for both hardware and software issues our users encounter... ...team members and possible weekend escalation or urgent deployment Qualifications...SoftwareWeekend work
- ...ideal Business Intelligence Engineer (BIE) candidate possesses foundational... ...data lineage: including the technical systems by which data is... ...equal ability to work with software development engineers and business... ...processes and products to support cross-platform migration...SoftwareFull time
- ...who collects requirements and support for IT solutions Communicates on progress, resolves or escalates issues Utilize appropriate IT... ...guidance for computer software validation for supported IT systems... ...of infrastructure, hardware, technical feasibility, and security issues...SoftwareContract workLocal areaRemote workMonday to FridayShift workDay shift
$70 - $77 per hour
...roughly an even split between hands-on technical work and leadership. You will lead incidents... ...line SOC triage, stepping in to handle, escalate, and lead when something needs your... ...information security roles spanning areas like software development, infrastructure, operations,...SoftwareWork at officeWork visa- ...a key member of our customer support department, you will be responsible... ...Quality Assurance team to escalate and investigate warranty... ...experience roles, preferably in a technical or product-based environment.... ...in customer experience software, CRM tools (e.g., Zendesk), ability...SoftwareWork at officeShift work
- ...position is responsible for providing end user support for 30+ locations across the US. This... ...or issue, troubleshooting, resolving or escalating as needed and handling the ticket... ...11 setup & configuration, maintenance, software installation and troubleshooting. Microsoft...SoftwareFull timeWork at officeRemote work
- Ev-Group-6 is looking for a Regional Software Support Engineer to provide software-specific support to the North American customer support team... ...role includes onsite and hotline support during equipment escalations and contributes to the installation of high-volume...SoftwareRemote job
- ...position is responsible for providing end user support for 30+ locations across the US. This... ...or issue, troubleshooting, resolving or escalating as needed and handling the ticket... ...11 setup & configuration, maintenance, software installation and trouble shooting. + Microsoft...SoftwareWork at officeRemote workWork from homeMonday to Thursday
$33 - $40 per hour
Provide remote and on-site support of workstations, operating systems and applications... ...for resolving highly complex, escalated technical issues, managing advanced infrastructure... ...Troubleshooting: Resolve complex hardware, software, and network issues escalated from...SoftwareHourly payWork experience placementRemote work- ...position is responsible for providing end‑user support for 30+ locations across the US. The... ..., troubleshooting, resolving or escalating issues, and managing tickets through resolution... ...11 set‑up & configuration, maintenance, software installation, and troubleshooting....SoftwareWork at officeRemote workWork from homeMonday to Thursday
$20 per hour
...Customer Service Specialist, IT Support Technician, whose primary... ...leveraging both hardware and software solutions. The position also... ...and efficiency. Capacity to escalate complex or unresolved issues... ...Communicating effectively with both technical and non‑technical customers—...SoftwareHourly payCurrently hiringWork at officeRemote workFlexible hoursShift work- ...Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the... ...treasury management sales or related experience. Computer and Software Skills: Microsoft Word, Excel and PowerPoint Bankway...SoftwareFull timeLocal area
- ...Tier 1 Technical Support Specialist – Entry Level (Urgent Need) Join to apply for the Tier 1... ...of cases, and identify those that need escalation in a high-pressure environment Resolve... ...troubleshoot, and probe technical hardware and software issues Ability to work in a team...SoftwareContract workRemote workWork from homeHome office
- ...their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM... ...solutions that incorporate client requirements, software capability and future directions. Keep... ...from anywhere in the US. Required Technical And Professional Expertise Post‑secondary...SoftwareWorldwide
- Responsibilities Assists with technical troubleshooting and... ...documentation for customers in order to support the mission of the... ...leveraging both hardware and software solutions. Extending support... ...and efficiency. Capacity to escalate complex or unresolved issues...SoftwareRemote work
- ...orchestration platform focused on intelligent support, enterprise knowledge retrieval,... ...teams. This is not a traditional software engineering role centered around a specific language... ...engineer who remains highly hands‑on technically, thinks in systems, and uses AI‑assisted...Software
- Serves as key technical lead for end-user systems supported by the IT Help Desk. Provides support, training, and mentorship... ...Specialist staff serving as the escalation point for technical issues, user... .... Manages end user hardware and software configuration, updates, and...SoftwareTemporary workWork at officeLocal areaHome office
- ...Overview We are seeking an IT Support Specialist I to join our team... ...is responsible for providing technical support to end users across... ...and troubleshooting hardware, software, and network systems. Key Responsibilities... ...in the helpdesk system. Escalates unresolved issues to higher...SoftwareFor contractorsApprenticeship
$20 - $22.4 per hour
...position is to provide endpoint support to faculty, staff, and students by utilizing hardware and software. As with all members of the... ...Demonstrates the ability to escalate complex or unresolved issues... ...collaborates in the creation of technical documentation for internal...SoftwareHourly payWork at officeFlexible hoursShift workNight shift3 days per week- ...are passionate about supporting customer success and... ...User Support Client Engineering Manager to lead the day... ...endpoint configuration, software deployment, patching,... ...requests, and escalations in alignment with service... ...knowledge articles, and technical standards to support...SoftwareWork from homeRelocation
- Technical Support Manager (Application Support) Full-time Overview Our... ...a Level II Product Support Engineer that can handle the following... ...and create/reproduce escalation cases to Engineering teams... ...technical support for SaaS-based software Experience with: Linux text...SoftwareFull time
- Job Title: Regional Software Support Engineer Reports To: Director of Customer Support - North America... ...onsite support during an equipment escalation if required within North America. The... .... Provide support to regional technical support team in all software specific...SoftwareRemote workFlexible hoursNight shift
- ...business development and revenue growth for our IT services and software solutions. The ideal candidate should have 2–10 years of... ...presentations, and solution proposals. Collaborate with the Delivery, Technical, Marketing, and Customer Success teams to ensure successful...Software
- ...freehand graphics skills. Experience with 3D software (Rhino3D, SketchUp, 3ds Max, Lumion,... ...include providing design solutions, supporting, and leading project tasks, project management... ...visual acuity to distinguish details in technical drawings and computer screens...SoftwareWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Software Technical Support Engineer - Escalations. Be the first to apply!
- ngo software engineer Tempe, AZ
- software developer Tempe, AZ
- software developer internship no experience Tempe, AZ
- part time software developer remote Tempe, AZ
- financial software developer Tempe, AZ
- senior software engineer ruby on rails Tempe, AZ
- software engineer amazon Tempe, AZ
- senior software design engineer Tempe, AZ
- software engineer remote Tempe, AZ
- entry level software engineer remote Tempe, AZ


