Case Manager

Pay & Shift Range $25 per hour to $28 per hour. This estimated range is the budgeted amount for the position. Final offers are based on factors such as skill set, experience, location, qualifications, and other job‑related reasons. Benefits We offer three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We also offer an educational benefit for tuition loan reimbursement, tuition costs, and textbooks. Overview The Adult Day Health Care (ADHC) Program at Housing Works is a unique community‑based health care program that provides comprehensive nursing, social work, nutrition, mental health, and substance use services to individuals living with chronic illnesses including HIV, behavioral health conditions, diabetes, hypertension, and others. Housing Works is seeking a Licensed Master Social Worker/Case Manager to provide mental health/substance use/supportive counseling, crisis interventions, and case management services to clients of the Adult Day Health Care Program in Brooklyn. This is a unique opportunity for a LMSW focused on patient‑centered community mental health and harm reduction. With the support of the Director of Clinical Services, Clinical Supervisor, and interdisciplinary team of professionals, the Licensed Master Social Worker will help achieve improved health outcomes for our client population. The ideal candidate will be familiar with evidence‑based interventions and comfortable using data to guide practice. NYS Licensed Master Social Worker required. Responsibilities Manages a caseload of 30 – 40 active clients, not inclusive of staff coverage. Provides case management services including but not limited to monthly assessments, quarterly assessments, quarterly care planning, counseling, outreach, case conferences, advocacy, referrals (on‑site & off‑site), and discharge planning. Completes initial assessment (4A/4B) and quarterly reassessments on all enrolled clients in a timely manner to develop appropriate treatment goals for each client, while ensuring timely submission of clinical documentation to managed care organizations for uninterrupted services. Establishes treatment goals and objectives with clients as part of the interdisciplinary team, while ensuring timely submission of clinical documentation to managed care organizations for uninterrupted services. Facilitates up to 6 groups per week, attends all trainings, staff meetings, care plan sessions, and daily morning rounds, performs lunch monitoring for clients at least once per week, accompanies client trips/outings, and participates in agency advocacy events devoted to HIV/AIDS. Provides crisis intervention services and, if necessary, refers clients for psychiatric assessments. Consults with supervisor and completes incident reports on all incidents including trauma or behavioral problems requiring AADHC intervention. Coordinates the provision of multidisciplinary services as outlined in interdisciplinary care plan. Periodically reviews clients’ Medicaid status and provides spend‑down letters if appropriate. Identifies clients receiving services from other community providers and assumes role of lead case manager. Coordinates joint services and treatment planning, assessment and re‑assessment. Coordinates joint case conferences with other service providers to clarify and define each provider’s goals and objectives. Develops a collaborative relationship with clients to monitor integration in the AADHC, to encourage client attendance and provide ongoing clinical services. Addresses issues and concerns which may arise for the client in the course of AADHC participation. Presents psycho‑social needs, strengths, and limitations of all assigned clients during interdisciplinary care planning meetings and case conferences, as well as provides clinical support to other Case Managers regarding all AADHC clients. Reports weekly updates of all clients in caseload during rounds and discusses outreach efforts for clients with whom no face‑to‑face contact has occurred. Participates in continuing quality assurance and quality improvement committee activities to ensure the highest level of services to all enrolled clients, along with assurance of documentation compliance related to chart audit and managed care service authorizations. Other duties as assigned by the Clinical Supervisor/Director of Clinical Services or Vice President of AADHC. Supports and participates in advocacy efforts to end the twin crises of homelessness and AIDS. Requirements All applicants must possess a master’s degree in Social Work/MHC/LMHC and be licensed in NYS to practice as a Licensed Master Social Worker (LMSW). Candidate should have at least two years of experience in providing case management services to HIV/AIDS infected substance‑using population. Skills in group facilitation and counseling are preferred. Ideal candidate should be able to employ a variety of clinical techniques, theories and skills to elicit sensitive information, handle crises and work effectively in an interdisciplinary team. Strong organizational skills and proficiency in Spanish are highly preferred. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position is included in a bargaining unit of Housing Works’ New York City employees represented by the Retail Wholesale and Department Store Union (RWDSU). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position, and this position may become covered by the terms of a collective bargaining agreement between Housing Works and the RWDSU. #J-18808-Ljbffr