ASSISTANT DIRECTOR DINING SERVICES- Midwestern State University- Wichita Falls, TX

At over 300 colleges and universities across the country, Chartwells Higher Education is re‑inventing the on‑campus dining experience. We are challenging the norm and setting new standards by investing in high‑tech, food‑infused social spaces that bring people together to promote meaningful relationships and interactions. We are food‑forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. Job Summary Chartwells Higher Education is hiring an energetic and growth‑minded Retail Dining Director to lead our restaurant concepts on the beautiful campus of Midwestern State University. This key leadership position oversees our fast‑casual campus dining options and you will be responsible for adhering to the client’s culture and guidelines, the Health Department’s regulations, and company standards and policies. This position also motivates, trains, develops, and directs all employees to accomplish the objectives of the operation to the satisfaction of the customers and client. At Midwestern State University, we serve over 5,000 students across campus in one dining hall, a student lounge, and three national brands on campus: Chick Fil A, Einstein Bagels, and Starbucks (WPS). Essential Duties and Responsibilities Maintain excellent relationships with the client. Manage, train, and develop associates. Perform other duties as assigned. Oversee daily dining operations across retail and/or residential dining locations. Ensure consistent execution of food quality, presentation, and service standards. Support implementation of brand standards (Starbucks, Chick‑fil‑A, etc., if applicable). Monitor labor, scheduling, and productivity to meet operational needs. Assist in managing budgets, forecasting, and P&L performance. Monitor food cost, labor cost, and controllable expenses. Support inventory controls, ordering, and waste reduction initiatives. Utilize reporting tools (e.g., POS, Power BI, or internal systems) to track performance. Assist with hiring, onboarding, and training of team members. Provide coaching, performance feedback, and progressive discipline when needed. Promote a positive, inclusive, and accountable team culture. Support scheduling and labor deployment to align with business demands. Ensure a high level of customer satisfaction and responsiveness to feedback. Address guest concerns and resolve service issues promptly. Partner with campus stakeholders to enhance dining services and engagement. Ensure adherence to company policies, food safety standards, and health regulations. Maintain sanitation, safety, and audit readiness (local and company audits). Support communication with university partners and campus leadership. Assist with vendor coordination, product sourcing, and contract compliance. Help implement new concepts, promotions, and service initiatives. Enforce HACCP standards and workplace safety practices. Qualifications 1 to 3 years of food service management experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Strong leadership and communication skills. Financial experience and business acumen skills. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Associate’s degree is preferred. Benefits Medical Vision Life Insurance/AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Employee Assistance Program Flexible Spending Accounts (FSAs) Personal Leave Chartwells Higher Education maintains a drug‑free workplace. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. #J-18808-Ljbffr