Associate Director, Cardiovascular Accounts & Customer Engagement - Dallas, TX

Associate Director, Cardiovascular Accounts & Customer Engagement Location: Dallas, TX. The Associate Director reports to the Director of CV Accounts & Customer Engagement and leads cross‑functional collaboration to execute the brand strategy across reimbursement, access, and field operations. The role is responsible for delivering value, quality, and access messages to key stakeholders, supporting revenue growth, and ensuring full compliance with all applicable laws and BMS policies. Key Responsibilities Key Account Management: Deliver access, value, PHM, quality, and unbranded messages to population health decision makers or C‑suite individuals. Support safe and appropriate use of BMS CV products through education on treatment protocols, order sets, and other clinical management tools with formulary committee members. Support onboarding and ongoing management to LDN operations at SPs to support REMS and access. Educate around EHRs through approved resources and referral to the HIT specialist. Collaborate cross‑functionally with Sales, Medical, Marketing, Market Access, Patient Services, BI&A, and other matrix teams to support strategic initiatives. KOL Strategic Development: Establish BMS as a credible and trusted partner among thought leaders in Cardiology. Support the brand’s commercial efforts at conferences (National and Regional Level). Support content development of Speaker Programs and training of Speakers. Gather local and national insights to inform brand strategy through KOL engagement. Support advisory boards by providing input on content development (e.g., discussion guides) for non‑access related advisory boards. Develop regional/local expertise in HCM care pathways and identify key opinion leaders. Compliance & Operational Excellence: Ensure all activities are conducted in full compliance with applicable laws, regulations, and BMS policies. Uphold high ethical standards while driving business success and fostering a customer‑centric approach. Qualifications & Experience Field‑based role. Minimum 5 years of experience in marketing, access, account management, business development, or sales leadership within the pharmaceutical or healthcare industry. Cardiovascular experience strongly preferred. Bachelor’s degree required; advanced degree strongly preferred. Deep understanding of the U.S. healthcare system, including hospitals, IDNs, LDNs, and payer dynamics. Experience with hospital payment models and metrics, formulary access and reimbursement dynamics, pathways and protocol development, EMR/EHR systems, pharmacy planning and operations strongly preferred. Track record of driving revenue growth and/or achieving field execution targets in the pharmaceutical industry and consistently exceeding expectations. Strong strategic thinking skills with the ability to structure complex challenges and translate them into actionable plans. Excellent communication skills, both written and oral; strong ability to interface with stakeholders internally and externally. Experience in hospital‑based sales and market access within the pharmaceutical or healthcare industry. Compensation Overview Dallas–TX–US: $166,350–$201,571. Field–UnitedStates–US: $166,350–$201,571. Additional incentive cash and stock opportunities (based on eligibility) may be available. Final compensation will be determined based on demonstrated experience. Benefits Health coverage (medical, pharmacy, dental, vision), wellbeing support programs, 401(k) plan, disability insurance, life insurance, travel protection, and other financial and personal benefits are offered. Paid time off includes flexible time, national holidays, and optional holidays. Additional programs such as paid sick time, volunteer days, summer hours flexibility, and a global shutdown are available to eligible employees. Detailed benefit information can be found at Equal Employment Opportunity Statement Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. #J-18808-Ljbffr