Field Service Technician

Job Description

Job Description

Trucent, Inc. is a global leader in fluid recovery and regeneration solutions helping manufacturers and producers achieve operational excellence by incorporating sustainable processes. We are committed to demonstrating leading-edge sustainable solutions and approaches to industrial production and materials management. Our customer-centric solutions include Fluid Separation for Metalworking and Manufacturing, Industrial Fluid Control, Plant Process Optimization, Corn Oil Extraction, Oil Flow Optimization, and Food and Beverage. 

We are currently looking for a Field Service Technician to help support our business in the Northeast territory. This position will help maintain and repair Centrifuge's by performing and general customer support. An ideal candidate is someone who has the ability to travel daily to different customer sites to administer equipment maintenance as requested and has working knowledge of all or one of Alfa Laval, Tetra Pak, and or Westfalia high speed disk stack centrifuges

We are ready to act immediately on those candidates who are the best fit for the role. You'll first hear from someone in Talent Acquisition and then the next step will be a personal interview with our Hiring Manager. 

Additional Responsibilities:

• Maintain/repair equipment with emphasis on customer relations & proper equipment operation.
• Perform periodic maintenance on requested equipment.
• Troubleshoot and provide operational assistance of separation equipment.
• Internal reporting through Zoho on activity and next steps as well as follow up on related issues.
• Customer service, support, training, and problem resolution.
• Document equipment repairs, cleaning, preventative maintenance, calibrations, etc. and complete all required paperwork.
• Perform other related duties or special projects. 
• Comply with all aspects of the Trucent safety program, including but not limited to; hazard communication, PPE requirements and attending safety training.
• Adhere to all company policies, procedures, and business ethics.
• Adhere to all customers facility safety policies and business ethics
• Handles waste to ensure compliance with federal, state, and local regulations and company policies.

Position Qualifications:

Education: High School Diploma or equal equivalent. 

Experience: Minimum of 2 to 3 years of mechanical and/or machine maintenance required. Training in industrial maintenance & machine operation is a plus. 

Skills and Abilities :

• Working knowledge of all or one of Alfa Laval, Tetra Pak, and or Westfalia high speed disk stack centrifuges required.
• Good personal communication skills and ability to work well with others.
• General knowledge of the skill trades including mechanical, plumbing, and electrical troubleshooting skills.
• Strong mechanical aptitude.
• Customer relation & problem resolution skills.
• Effective time management skills and attention to detail.
• Basic familiarity with PCs, HMI, PLC, DCS systems. 
• Self-Starter, Ability to work independently under general supervision.
• Ability to read and understand P&ID's 
• Perform reading, writing, and speaking at a basic level.

Travel Requirements:

• Travel is required up to 65% of the time with some weekends and holidays. 

License(s)/Certification(s)/Training Required:

• Valid Driver's License.
• Acceptable driving record per Trucent Vehicle Policy.
• Machine specific training for each type of applicable purification equipment (centrifuge products lines, to include decanter centrifuges, vertical disc stack centrifuges, mobile oil purification system, wastewater treatment systems).
• Forklift Certification is beneficial.

Trucent provides equal employment opportunities (EEO) to all employees and applicants without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.