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Sr. Experience Product Manager

Abbott

Abbott Cancer Diagnostics seeks a Senior Experience Product Manager to define and deliver customer-centric digital journeys across multiple channels. This role partners with cross-functional teams to develop product strategy, roadmaps, and digital solutions aligned with business objectives and customer needs in the Madison, Wisconsin area.

Responsibilities

  • Define and deliver digital customer journey roadmaps and product strategy across multiple touchpoints
  • Lead cross-functional collaboration with Engineering, Design, Business, and Customer Care teams
  • Develop and monitor KPIs and evidence generation plans to track product success and market alignment
  • Facilitate Service Design deliverables and establish journey-level OKRs with business leadership
  • Manage feature prioritization, backlog grooming, and stakeholder communication on delivery progress

Requirements

  • Bachelor's degree in Life Sciences, Engineering, Marketing, Business, Finance, or related field
  • 6+ years as a Product Manager with at least 3 years in digital domain
  • Demonstrated ability to influence stakeholders without direct authority
  • Experience developing product strategy and managing cross-functional teams
  • Proficiency with Agile/Scrum methodologies and OKR-driven delivery
  • Strong leadership skills with ability to manage and develop team members
Vacancy posted 1 day ago
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