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Frontline IT Help Desk Analyst: User Support & Troubleshooting

Motor City Electric

Motor City Electric in Detroit, Michigan, is hiring a Help Desk Analyst to be the first point of contact for IT support. This role requires strong communication skills, a focus on user experience, and the ability to troubleshoot various IT issues. You will log and resolve tickets, offer Tier-1 support for Windows and iOS devices, and ensure user satisfaction through effective communication. Join a collaborative team and help enhance IT support at Motor City Electric. #J-18808-Ljbffr

Vacancy posted 4 days ago
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