Senior Associate, People Services

Responsibilities Maintain and update employee and contractor records in Oracle Human Capital Management (HCM), including onboarding, offboarding, promotions, and job changes Create and manage position data within Oracle HCM to ensure accurate organizational structure Monitor, manage, and resolve tier 1 HR tickets, escalating issues when necessary Provide responsive support to employees and HR partners by addressing HR-related inquiries Perform regular data validation and audits to ensure accuracy and integrity within HR systems Manage compliance-related tasks, including I-9 documentation and background checks Collaborate on HR projects focused on onboarding, offboarding, and employee data management Deliver excellent customer service to internal teams including HRBPs, employees, and IT Support general administrative functions within HR operations and people services Requirements Minimum 2 years of administrative or data entry experience, preferably in a Human Resources setting Strong organizational, time-management, and multitasking abilities with keen attention to detail Natural curiosity and a systems lens, understanding how work connects across teams and processes Professional and articulate communicator, comfortable interacting across all levels of the organization Excellent written and verbal communication skills with strong grammar, spelling, and punctuation Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Demonstrated customer service mindset and ability to handle multiple priorities with poise Self-motivated, goal-driven, and resourceful with a strong sense of ownershipReliable, punctual, and consistently dependable in delivering high-quality work Skilled at identifying process improvements and automation opportunities Experience with HRIS systems (e.g., Oracle) and ticketing tools such as ServiceNow or JIRA is a plus #J-18808-Ljbffr Jobtailor