System Administrator

Description

• Providing both level 1 and 2 support for daily IT operations.


• Configure, maintain, and troubleshoot infrastructure devices, firewalls, and servers, etc.

• Create, maintain, and deploy computer operating system software and software applications.

• Automate repetitive tasks and improve system scalability, reliability, and security, leveraging scripting languages and automation tools.

• Implement and enforce security policies, standards, and procedures to protect from security threats

• Develop and create IT documentation.

• Administration of the Identity and Access Management system.

• Identify, diagnose, research, resolve, triage, and escalate complex technical issues to the IT Director

• Administration of email system, databases, and other enterprise applications

• Collaboration with other departments in developing IT solutions and recommendations

• Other duties may be assigned.

Requirements

KNOWLEDGE, SKILLS AND ABILITIES

§ Expert technical and troubleshooting knowledge of desktops, servers, and applications.

§ Proficient in the support and maintenance of virtualization technologies.

§ Experience using Remote Monitoring and Management tools and applications.

§ Experience remotely supporting/troubleshooting cloud, mobile devices, computer peripherals, enterprise-level networking and power management equipment, VPNs, VoIP, and SAN.

§ Proficiency and experience with networking configurations, including but not limited to: Knowledge of common ports, LAN, WAN, VPN, DNS, Routing, ACLs, NAT, VLAN, and subnetting.

§ Proficiency and experience with enterprise-based applications, including email and databases.

§ Proficiency and experience with scripting

§ Experience with Information security best practices.

§ Must have effective communication and collaboration skills

§ Ability to work with minimal supervision, with the ability to set priorities and solve problems

• Must be knowledgeable in Microsoft Windows and Linux operating systems.

• Valid AZ Driver's License.

• Industry certifications preferred.

• Must be able to undergo and pass a DPS/FBI fingerprint background investigation, and cannot have two (2) or more misdemeanors or felony convictions.

REQUIREMENTS, EDUCATION, AND/OR EXPERIENCE


• An associate degree in the related field is preferred; completion of trade school, professional or technical certification, or specialized training.


• 6 months of specialized work experience; 3 years of work experience in a related field.