Organizational Change Management Consultant

*Description*
Supports the OCM lead on projects, including the planning, development, and delivery of job aids, instructional videos, in-person and remote training, and other forms of communication, driving measurable improvements in user adoption, productivity, and business outcomes. Support New Projects:
* Participates in the organizational change management activities for technology projects as a team member
* Contributes to the development of stakeholder analysis
* Contributes to the development of the change impact assessment
* Contributes to the development of the project communication plan and end-user training plan
* Supports the development and execution of a change readiness plan (e.g., contributes to the readiness user surveys, analysis results, and recommends actions to Project Leads)
* Contributes to the project branding and communication content
* Distributes project communications per communications plan
* Collaborates with project team members in developing the content of training, communications, creating job aids, and security/controls to facilitate role-to-position mapping organizational change
* Helps establish the structure in EnableNow to house training materials and job aids
* Becomes a subject matter expert on the process and technology in scope for the project
* Assists in onboarding business Testers during user acceptance testing phase
* Conducts train the trainer sessions with business super users and delivers assigned training courses to end users
* Contributes to establishing baseline metrics for measuring adoption success
* In collaboration with Functional Leads and Business Super Users, collects basic user behavior data to improve adoption strategies
* Develops surveys and conducts interviews to solicit feedback from end-users and Management on challenges regarding technology adoption
* Analyzes end user feedback and organizes an action plan working with EBT Functional Leads
* Supports upskilling business Super Users
* Identifies potential user experience barriers and communicates them to appropriate business or functional teams
* Performs administrative activities to support the above activities including scheduling training classes, aggregating data and making regular updates to the stakeholder analysis and change impact assessment
*Skills*
change management, organizational change management
*Additional Skills & Qualifications*
General Profile:
* Demonstrates strong written and oral communication skills
* Demonstrates the ability to effectively deliver training content and instructions in-person and remotely
* Demonstrates structured reasoning in developing communications and other materials
* Uses prescribed guidelines or policies in analyzing situations
* Receives a moderate level of guidance and direction
Problem Solving:
* Recognizes and solves typical technology solution problems that be presented by end users
* Identifies and resolves moderately complex business, technical, or operational problems and challenges with regards to the use of the digital adoption platforms
* Identifies technology adoption barriers based on end user feedback and system usage Applies basic root cause analysis to technology adoption challenges
Customer Focus:
* Builds collaborative relationships with other EBT members, business Super Users, and end user communities
* Interprets end user needs, and assesses their business requirements
* Leverages business and technology knowledge to develop alternative solutions
* Demonstrates empathy for end users' technology adoption challenges
* Recognizes diverse end user needs and adapts approaches accordingly
Leadership:
* Provides informal guidance to onboard other EBT members and business users
* Supports project delivery by managing assigned tasks and deliverables to meet project timelines
* Demonstrates the value of new technology through effective communication and coaching
Interpersonal Skills:
* Explains complex information to others in straightforward situations
* Guides and influences others either internally or externally
* Tailors communication approach to different audiences
* Effectively facilitates basic training sessions and workshops
Continuous Improvement Mindset:
* Identifies and recommends improvements to the TELLALL knowledge library
* Proactively seeks user feedback to enhance training effectiveness
* Suggests innovations in training delivery met
*Job Type & Location*
This is a Contract position based out of Denver, PA.
*Pay and Benefits*The pay range for this position is $40.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision


* Critical Illness, Accident, and Hospital


* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available


* Life Insurance (Voluntary Life & AD&D for the employee and dependents)


* Short and long-term disability


* Health Spending Account (HSA)


* Transportation benefits


* Employee Assistance Program


* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Denver,PA.
*Application Deadline*This position is anticipated to close on May 29, 2026.

About TEKsystems


We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services


We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

*Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.