Quality Specialist

Quality Specialist

Country


United States of America

State / County


California

City


Paramount

Division


Wyman Gordon

Company


Aerocraft Heat Treating

Function


Quality

Workplace Type


On-Site

Position type


Full Time

Opportunity ID


22748

Job Description

Job Summary:

The Quality Specialist is responsible for order entry, communicating and/or resolving customer issues with orders, creating necessary documentation for shop floor, and scanning and filing closed orders. Ensuring accuracy of order information and communicate any changes or issues regarding the POs to the customers. Furthermore, they may work with other departments, such as operations, quality, and shipping to resolve any issues and enhance customer satisfaction. This role requires strong attention to detail, organizational skills, and communication skills both written and verbal.

RESPONSIBILITIES INCLUDE:

• Perform "Contract Review" and generate Job Cards (i.e. shop routing documents OR travelers).
• Review "Job Cards" for accuracy and compliance with applicable specifications and customer purchase order.
• Help maintain all applicable specifications and documents required to perform material processing.
• Help maintain specification library.
• Help close out completed jobs.
• Verify Certification packages are complete and correct.
• Perform internal audits.
• Review and enter new work orders from existing customers into ERP system.
• Review incoming job documentation and report issues to various departments.
• Resolve issues with customers concerning pricing discrepancies, quantities, work scope, part marking, etc.
• Request price changes from customer.
• Create job folders and print out shop floor documentation.
• Cancel jobs when requested by customer.
• Scan closed files into the server and file hard copies.
• Act as the primary backup for back-end quality processes. (e.g. cert packets)
• Assist other departments during times of reduced workload.
• Verify customer purchase order complies with specification requirements.
• Respond to customer requests for corrected certifications or other documentation in a timely manner.
• Maintain positive relationship with customers by promoting efficiency and responding to customer requests.
• Other duties as assigned.

Required education / experience:

• High school diploma or equivalent
• Must be fluent in English
• Working knowledge of Microsoft Office (Excel)
• Excellent verbal and written communication skills
• Strong cross functional team and organization skills
• Detail oriented, able to multi-task in a fast-paced environment
• Ability to communicate effectively with customers (internal and external), employees, and managers
• Must be quality oriented with a focus on thoroughness and accuracy
• High level of integrity and discretion with an ability to responsibly handle sensitive and confidential information

Preferred requirements:

• 1+ years of office experience in a manufacturing environment
• 1+ years of data entry experience is strongly preferred
• Basic knowledge of heat treat process preferred

For informational purposes only, the range of pay for this role is $21.00 to $31.50 US Dollar (USD) Hourly based on a variety of factors. For informational purposes only, this role is eligible to participate in the Company's Quarterly Cash Bonus Plan, paid out at the quarterly bonus factor of 1X the Company's bonus multiple, based on the Company's performance in the applicable quarter. Employees will receive 80 hours paid time off every year. Employees will also receive 10 paid holidays. Employees (and their families) are eligible to participate in the company's medical, dental, vision, and basic life insurance. Employees are eligible to enroll in the Company's 401(k) plan.

This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To comply with those regulations, this position may require applicants to be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required export authorizations from the U.S. Department of State or the U.S. Department of Commerce.

Company Profile


With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability - not just in the materials and products we make, but in the people we recruit.

PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.

In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.

Location Profile:

Aerocraft Heat Treating CO. Inc is a PCC owned commercial heat treater of steel, titanium, & high temperature materials. Founded in 1959, Aerocraft processes forgings, castings, bar, plate, and rough-machined parts. Materials are processes for most of the aerospace prime contractors.

Precision Castparts Corp. and its affiliates do not accept unsolicited resumes from search firms or employment agencies. Unsolicited resumes will become the property of Precision Castparts Corp & its affiliates, and no fee will be paid.