IT Specialist

IT Specialist

At DISYS we are looking to hire new IT Specialists in Pearl Harbor, Hawai’i. You should have at least 3 years of IT troubleshooting, customer service, and/or call center experience. We are happy to move forward with you if you have active security clearance, either active secret or top secret, and a CompTIA A+, Network+, Security+, or CISSP certificate in hand.

What You Will Be Doing?

• Analyze, identify, and resolve customers’ technical problems.
• Assist information engineers in coding, testing, implementation, and project documentation.
• Collect, identify, define, and organize detailed user and information technology requirements.
• Interact with the customer to gain an understanding of the business environment and technical context.
• Apply metrics to monitor performance and measure key project criteria.
• Prepare system documentation, establish, and maintains security, integrity and business continuity controls and documents.

Qualification:

• At least 3 years of IT Troubleshooting experience
• Valid CompTIA A+ or CISSP certificate with expiration date
• Active Secret, or Top Secret
• Strong communication skills
• Polite customer service skills
• Good knowledge of Windows 10 operating system
• Good knowledge of Microsoft Office suite and O365 applications
• Willingness to work in shifts
• Willingness to learn new skills

Location: Pearl Harbor, HI

Contract: 5-month contract with possibility of extension

Pay: $31 - $33/hourly ($4,960 – 5,280/monthly = >$60k/yearly)

Start Date: 11/2/2020

End Date: 3/31/2021

Relocation: no relocation package

Benefits:

• PTO
• Paid Holidays
• Health Plan
• Dental Plan
• Vision Plan
• 401k
• Sort/Long Term Disability Insurances
• Short/Long Term Health Insurances
• Career Coaching and Resume Help