Food Service Representative

Food Service Representative

Under the direction of manager, prepares foods needed for nutritional needs. Follows all established sanitation procedures. Performs area specific assigned duties to ensure food service to patients, employees, and visitors. Maintain area and equipment in a clean and sanitary condition. Know and observe all safety and sanitation policies and procedures as they relate to your area. Provide quality customer service.

Duties:

• Uses proper technique for pulling and rotating stock and labeling and dating of foods.
• Maintains foods at proper temperatures to assure safety and freshness following H.A.C.C.P. principles.
• Informs other duties, verbal or written, as assigned by a supervisor.
• Tray Line Area:
• Readies tray service line for the appropriate meal. Portions food to patient tray from various stations on serving line according to diet and menu.
• Prepares and delivers patient nourishments to the patient care area. Delivers meals to patient rooms and communal areas.
• Performs various duties after try service such as: pre-set trays, wash carts, ready foods for next meal, restock tray line areas and other duties assigned by the supervisor.
• Scrape, soak, wash and sanitize pots and pans. Check pans for cleanliness sort and deliver to assigned area. Operate and maintain pot machine and record temperatures.
• Readies tray service line for the appropriate meal. Portions food to patient tray from various stations on serving line according to diet and menu.
• Dumps trash. Uses good control and correct usage of detergents and cleaning supplies. Maintains cleanliness and order of areas. Follows sanitation codes.
• Cafeteria Area:
• Provide fast, friendly, accurate and clean service to each customer. Acknowledge customers promptly and greet each customer with a smile.
• Prepare foods and set up service area as designed by timeline.
• Ensure areas are replenished with food when and where needed. Keep foods looking fresh.
• Must operate cash register according to departmental policies and procedures.
• Ensure accurate and efficient sales transactions. Know and observe all conditions of the cash handler's agreement.
• Ensure proper signage is displayed. Have a working knowledge of food prices.
• Performs minimal cooking (grill, fryer, pizza) methods to obtain a quality end product.
• Completes cleaning assignment when scheduled and/or as needed.
• Production Area:
• Maintains cleanliness and sanitation for production and all other Dietary areas according to designated outlines in regards to floor and equipment.
• Completes designated work timelines.
• Maintains cleanliness and sanitation of all walk-in coolers.
• Stocks inventory and fill Dietary requisitions. Rotates stock, and maintains the order and cleanliness of the Dietary storage areas. Labels and dates foods per Dietary policies.

Required Qualifications:

• Education: N/A
• Skills: Must have knowledge of weights and measurements. Requires the ability to make change and keep records accurately. Must be able to follow directions, communicate and respond to inquiries/requires effective interpersonal skills. Able to verbalize information to customers about product and/or recipe contents.

Preferred Qualifications:

• Education: HS diploma/GED preferred
• Years of Experience: N/A

Working Conditions:

• Personal Protective Equipment: n/a
• Physical Demands: Must be able to move about the hospital and between workstations. Must be able to tolerate exposure to temperature changes, humid/hot conditions and unpleasant odors. Must be able to work with mops, brooms and trash mobiles. Must be able to occasionally move heavy carts and frequently lift light to medium weight equipment and supplies.