Dock Supervisor

Dock Supervisor

We have an incredible opportunity for a dynamic, energetic, and eager Dock Supervisor in Des Plaines.

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities

• Supervises and facilitates loading of catering vehicles while ensuring timely kitchen departure.
• Coordinate, instruct, and train staff to ensure timely staging of flights to the respectively assigned loading docks.
• Utilize assigned IT hardware/software (i.e. O2P) to monitor and facilitate the above.
• Do final check with dispatch on accuracy of performed staging.
• Ensure quality control is carried out and flights are complete.
• Ensures compliance with quality assurance, food safety & hygiene regulations, security, and operational procedures as stated in the food safety management system handbook.
• Conduct audits and inspections of flights and dock activities to verify completeness and accuracy.
• Collaborate with Flight Assembly and Dispatch teams to address service disruptions, shortages, missing items, equipment issues, and special customer requirements.
• Completes activities to ensure quality control on flights such as, but not limited to: Add missing items, add ice, inform flight assembly of missing carts, canisters, or bulk loaded items.
• Perform other duties as assigned by management.

Qualifications

• Demonstrated leadership and team supervision skills.
• Requirements necessary to obtain/hold/maintain airport ID.
• Must pass a criminal background check.
• Will be exposed to extreme temperature changes and noise.
• Majority of duties performed outside in all weather conditions.
• Must be able to lift, push, pull, move product, equipment and supplies up to seventy-five (75) pounds.
• Must be able to work at heights up to 20-25 feet.
• Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours.
• Communicate effectively with team members, make sure communication is clear and understood by coworkers.
• High school diploma preferred.
• Min 2 years of experience in transportation, logistics, airline catering, or related operations.
• Supervisory experience preferred.
• Valid Driver's License (DL) required.

What We Offer

• Hourly rate range: $28 - $30.
• Full-time employees are eligible for 401K and healthcare benefits; Medical, Dental & Vision.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.

Diversity & Inclusion Statement

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.