Field Services Supervisor

Field Services SupervisorOffice Location: Houston, TX preferredBusiness Function/Department: Energy & Infrastructure Solutions / Field EngineeringGeneral Role Description: Develop and maintain a field engineering organization to meet Mid-Range Plan (MRP) commitments within a set of capita and human resources on a rolling 12 – 16-month time horizon.Role Accountabilities:Build and lead a team of committed and capable employees to ensure successful commissioning and services of products and systems delivered to clientsImplement and monitor a process for efficient resource assignments for field services on projectsDevelop, monitor and manage field engineering capitalization budgets to meet business targetsImplement and manage the process to acquire and monitor key information on project performance, for example, sales, costs, margin and schedules, on assigned projectsRecommend adjustments to field services execution plans as needed to ensure project margins targets are achievedImplement and manage a process to provide project status updates to business and functional units, and customers, and proactively recommend improvementsIdentify opportunities, initiate and lead process improvement initiatives in the organizationMonitor skill base within the team and report opportunities for skills improvement to immediate managerEnsure the skills database is accurate and currentEnsure team members possess the knowledge and are trained to meet current and future needs per the business unit (BU) MRPEnsure client issues are resolved, at job site if necessary. Escalate to appropriate management as neededCooperate with other functional groups and other group companies to ensure projects are executed successfullyMonitor and ensure compliance to business and technical processesGeneral Employee Accountabilities:Bring full effort to bear on tasks assigned by managerGive manager best adviceGive earliest notice when work cannot be delivered as specifiedCooperate and collaborate with peers and interact cross-organizationally as specified by managerExemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal CommitmentComply with all Company policies, practices, and procedures and all regulations and lawsRecommend viable improvements proactivelyEnsure effective utilization of business tools and processesManager Accountabilities:Build and lead a team of committed and capable employeesPlan for, appropriately assign, resource, and integrate the work of the teamLead, expect, and implement continuous improvementOwn the output of the teamEnsure team members fulfill functional and general employee accountabilitiesExercise effective managerial leadership to include:Two-way managerial team workingFair and just treatment of direct reportsContext settingPlanningTask assignmentOngoing performance managementCoachingSelection and orientationDe-selection and dismissal