Production Supervisor

About Us Trilliant Food & Nutrition is a leading manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels. Horseshoe Beverage Company, based in Neenah, WI, is a leading ready‑to‑drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry‑leading talent, cutting‑edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers‑first and fast. Our brand portfolio includes Victor Allen's, Dutch Bros beverages and Nurri, our better‑for‑you protein beverage line. We are passionate about beverages—and about building a team that's just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings. Position Overview The Production Supervisor will be responsible for coordinating all aspects of operations including but not limited to processing and packaging. They will also provide support, guidance, and direction to the production team. Responsibilities Engagement & Involvement Has ownership of communication within production area and across functions. Operates as contact and reliable resource for employee and team needs. This includes timely and meaningful follow‑up to all questions, concerns & ideas, and being very visible and approachable in the eyes of the employees. Involves and engages employees through regular team meetings, process improvement discussions, follow‑up on suggestions, and regular communication. Models a positive, resilient, and results‑oriented approach. Makes sure employees know their opinions count. Expected to attend management meetings which may require working off shift hours. Performance Management Ensures clear expectations. Responsible for effective formal and informal employee coaching, performance management and development. Provides recognition and praise to encourage positive work behaviors and focus. Utilizes performance metrics to improve efficiency. Continually assesses team effectiveness needs and seeks resources to assist in team development. Process & Resource Management Responsible for area‑specific production process management and improvement activities including identification and communication of opportunity areas, meeting daily production goals, and identification and execution of planned improvements. Responsible for providing at least one business process improvement idea annually. Participates in the production and people scheduling process and adjusts as needed. Provides regular communication and follow up with maintenance on work order status. Delivers against daily production goals and line standards. Works with employees to effectively manage downtime. Accountable for housekeeping, sanitation, and food safety practices. Manages resources effectively to ensure maximum up time, quality, and maximum productivity. Assists in the hiring process for new production employees. Follows through on issues to resolve or establishes an agreed‑upon hand‑off. Human and Food Safety Operates as leader and champion of safety and as a model of safe work behaviors. Responsible for Safety Incident documentation and investigation. Accountable for reducing safety risks in area through proactively identifying risks (behavior and facility issues) and ensuring quick resolution. Ensures use of proper procedures and team's attendance at required training. Maintains a product quality level which meets or exceeds customer expectations. Ensures compliance with all quality, sanitation and food safety processes and policies. Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager. Training Ensures proper training, coaching and feedback to new employees. Assesses, identifies, and addresses training opportunities, including job skills training and goal setting; facilitates effective team meetings, and rewards and recognizes the team's progress. Ensures appropriate level and depth of cross training in each area through optimal use of all training tools and experience available. Qualifications Bachelor's degree in an operations, engineering, business, management, or related area of study preferred. 5+ years of managerial experience including hiring, employee development, performance coaching, and day‑to‑day supervision of multiple lines in a production environment. 5+ years plant manufacturing experience in a food industry or related manufacturing facility. Experience with retort machines. Demonstrated leadership and team development skills. Can build a positive and productive team environment. Experienced in the implementation, training and administration of SOP, OSHA, GMP, SQF, HACCP or other quality, food, and human safety program. Strong troubleshooting and judgment skills. Solid computer skills including Microsoft Office tools and ERP systems. Responsible for following food safety/quality/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/quality/regulatory concerns to the Production or Quality Manager. Knowledge of food packaging principles, food industry quality and food safety requirements, ingredient performance and interactions with equipment, sanitation procedures, statistical process control, critical control points, and new product scale‑up dynamics. Demonstrated ability to manage multiple priorities and effectively manage projects and manage change. Strong attention to detail. Demonstrated strong interpersonal skills. Excellent verbal and written communication skills. Demonstrated ability to collaborate well cross‑functionally and work well at all levels of the organization. Resourceful, proactive, high energy, results driven. Desire to work in a fast‑paced, high‑growth environment. Good team player able to work well with others and contribute to a positive work environment. Demonstrated time management and organizational skills. If unable to perform job responsibilities, the Quality Manager will step into the role. Hours, Location and Pay We offer a competitive base pay rate and comprehensive benefits package for full‑time employees. This position is located at our Neenah, WI production facility and works 5:45 am to 6:00 pm on a 2‑2‑3 schedule. Physical and Mental Demands While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds. Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental demands include multi‑tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data. Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists. Safety Statement At Trilliant and Horseshoe, safety is every employee's first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions. Disclosures The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager. Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment. Trilliant Food and Nutrition and Horseshoe Beverage participate in the E‑Verify process. EEO/AA including Vets and Disabled If you need a reasonable accommodation for any part of the employment process, please contact us by email at View email address on click.appcast.io and let us know the nature of your request and your contact information. Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers. The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures. #J-18808-Ljbffr