AI Systems Engineer
$120k - $145kWebMD
WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities. WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. Position Overview TheAI&SystemsEngineerisahybridinfrastructureandAIoperationsroleresponsibleformanaging thefullenterpriseITstackwhilealsoarchitecting,deploying,securing,andgoverningAIsystemsacross theorganization.ThisroleservesastheprimarytechnicalownerforAIplatformintegrations-including largelanguagemodels,MCPservers,andconnectorecosystems-alongsidetraditionalsystemsadministrationresponsibilitiescoveringWindowsServer,cloudplatforms,networkinfrastructure,andenterprise security.Theidealcandidatebridgesdeepinfrastructureexpertisewithhands-onAIengineering,ensuringAIsystemsaredeployedwith rigor, properlyhardened,andtightlyintegratedwithexistingenterpriseidentityandsecuritycontrols. Position Requirements Infrastructure & Systems Administration Experienceacrossthecompleteinfrastructurestack:network,security,storage,hardware,andOSlayer ExpertisewithWindowsServeradministration,configuration,upgrades,andlifecycle management DeepexpertiseinPowerShellscriptingforautomation,provisioning,reporting,andsystemsmanagement ExpertiseinDNSandDHCPadministration,includingWindowsServerDNSroles,zone management,conditionalforwarding,split-brainDNS,andDNSSEC ExperiencewithenterprisebackuptoolsincludingNetApp;buildingDRenvironmentsand failoverplans Proficiencywithvirtualizationplatforms:VMwareand/orHyper-V Experiencemanagingandmaintainingsecuritypatchesacrossserverandapplicationestates Experiencemigratingdataacrosscloud,hybrid,andon-premisesenvironments Abilitytoplan,organize,anddocumentcomplexsystemmaintenanceactivities;configure systemsconsistentwithinstitutionalpoliciesandprocedures Comfortablewithon-callschedulesandresponsetocriticalalertsinatimelymanner Cloud & Productivity Platforms ExperiencewithGoogleWorkspace administration(userlifecycle,OUmanagement,GAMscripting) ExperiencewithGoogleCloudPlatform(GCP)infrastructureandservices ExperiencewithMicrosoftOffice 365administrationincludinglicensing,ExchangeOnline,andcompliance ExperiencewithMicrosoftAzureincludingEntraID(formerlyAzureAD),ConditionalAccess,PIM,andAzureresourcemanagement FamiliaritywithsettingupandconfiguringapplicationswithAzureSSOorGoogleSSO(SAML,OIDC,OAuth2.0) AI Systems Engineering & Operations Hands-onexperiencedeploying,configuring,andadministeringlargelanguagemodel(LLM) platformsincludingAnthropicClaude(claude.ai,ClaudeAPI,ClaudeCode)andGoogleGemini acrossenterpriseenvironments ExperiencearchitectingandadministeringMCP(ModelContextProtocol)serverinfrastructure: deployingMCPserverinstances,configuringtoolregistries,managingconnectorecosystems (Airtable,Atlassian,GoogleDrive,Gmail,andothers),andintegratingMCPserverswith enterpriseidentityandaccesscontrols AbilitytodesignandenforceAIconnectorgovernancepolicies:scopemanagement,permission auditing,credentiallifecycle,andconnectoraccessreviews ExperienceperformingAIplatformsecurityassessmentscoveringpermissionscopes,dataresidency,outputvalidationpipelines,promptinjectiondefenses,andHITL(Human-in-the-Loop) controls FamiliaritywithAIhardeningprinciples:modelaccesscontrols,ratelimiting,WAFintegration,APIgatewayconfiguration,sessioncontrols,andkillswitchhierarchiesforAIsystems ExperienceconfiguringandmonitoringSIEMdetectionrulesforAIplatformactivityandanomaly detection UnderstandingofresponsibleAIddeploymentincludingdataresidencyrequirements, privacy-by-design,auditlogging,andregulatoryalignment(HIPAA,GDPRasapplicable) AbilitytoevaluatenewAItoolsandplatformsagainstenterprisesecuritystandardspriortoproductiondeployment ExperienceauthoringAIsystemsdocumentation:architecturediagrams,runbooks,securityassessments,andgovernancepolicies Security & Compliance Knowledgeofapplicabledataprivacypractices,laws,andregulations(HIPAA,SOC2,GDPRfundamentals) Experiencewithidentityandaccessmanagement(IAM)tooling:EntraID,ActiveDirectory,SAML/OIDCfederation,MFAenforcement,andprivilegedaccessmanagement Familiaritywithnetworksecurityconceptsincludingfirewallpolicy,VPNadministration,WAFconfiguration,andzero-trustnetworkaccessmodels ExperiencewithendpointmanagementusingMicrosoftIntuneorcomparableMDMsolutions Certifications & Nice-to-Have CertificationsinVMware,Hyper-V, MCSE,MCSA,orAWS/AzureSolutionsArchitectaredesirable CertificationsorcourseworkinAI/MLplatforms,promptengineering,orresponsibleAIareaplus Experiencewithinfrastructure-as-codetooling(Terraform,Bicep,orcomparable)is advantageous FamiliaritywithSIEMplatforms(MicrosoftSentinel,Splunk,orsimilar)forsecuritymonitoring ExperiencewithacquisitionITintegration:userprovisioning,mailboxmigrations,SSOfederation, anddirectoryconsolidation Roles & Responsibilities Infrastructure Operations Providetechnicalsupporttocorporatebusinessunitsandsupporttheirapplicationsacrossthe enterprise Maintaintheback-endITinfrastructureestateincludingservers,storage,UPS,andHyper-V environments PerformWindowsServerupgrades,rebuilds,andOSlifecyclemanagement Manageandmaintainsecuritypatchesacrossserverinfrastructureonadefinedcadence Migratedataacrosscloud,hybrid,andon-premisesenvironmentswithdocumentedrollback plans AdministerandmaintainWindowsServerDNSincludingzonehealth,recordlifecycle, replication,andconditionalforwardingconfigurations BuildandmaintainDRenvironments,runbooks,andfailover/failbackplans;participateinDR testingexercises WorkwithorwithoutformalSOPs;authorandmaintainrunbooksandtechnicaldocumentationasenvironmentsevolve Proactivelylearnanddocumentthenvironmentsofcurrentandfutureacquiredcompanies toenablesmoothintegration ServeastothoughtleaderandarchitectnewIDF/MDFconfigurations;identifyopportunitiestolowerbackorsynergizeinfrastructureacrosstheportfolio Becomfortablewithon-callschedulesandrespondtocriticalalertsintimelyandeffectivemanner AI Systems Engineering & Governance Ownthedeployment,configuration,andongoingadministrationofenterpriseAIplatforms includingAnthropicClaude(claude.ai,ClaudeAPI,ClaudeCode)andGoogleGemini;manage platformaccounts,accesspolicies,andusagegovernance ArchitectandmanagetheenterpriseMCPserverinfrastructure:deployandmaintainMCPserver instances,configuretoolandconnectorregistries,manageconnectorlifecycle(onboarding, auditing,deprecation),andenforcedataflowandpermissionpoliciesacrossconnectors IntegrateAIplatformsandMCPserverswithenterpriseIAMcontrols(EntraID/AzureADSSO,ConditionalAccess, MFA) toensureAIsystemaccessisgovernedthroughstandardidentitypipelines ConductperiodicAIconnectorandplatformsecurityassessmentscoveringpermissionscopes,credentialexposure,dataresidency,outputvalidation,andpromptinjectionrisk;documentfindingsanddriveremediation ImplementandmaintainAIhardeningcontrols:APIgatewayratelimiting, WAFrulesforAIendpoints,sessionmanagement,killswitchprocedures,andanomalymonitoringviaSIEM PartnerwithbusinessunitstoevaluatenewAItoolsandvendorplatforms;perform pre-deploymentsecurityreviewsandproducearchitecturedocumentationbeforeproduction rollout MaintaincomprehensivedocumentationforallAI systems:architecturediagrams,securityassessmentreports,connectorgovernancepolicies,andoperationalrunbooks StaycurrentwithdevelopmentsinenterpriseAIplatforms,MCPecosystemtooling,andAIsecuritybestpractices;translateemergingcapabilitiesintoactionableinfrastructureimprovements Collaboratewithlegal,compliance,andsecurityteams toensureAIplatformusagealignswithHIPAA, dataprivacyobligations,andorganizationalpolicy Collaboration & Stakeholder Engagement Establishstrongworkingrelationshipswithcorporatebusinessunits,theOperationsteam,ITleadership,anddirectmanager Workcross-functionallytocoordinatelarge-scaleinfrastructureefforts,migrations,andAIplatformrollouts RepresentITinfrastructureandAIoperationsasasubject-matterexpertincross-teamplanning andarchitecturediscussions Communicateprojectstatus,risks,anddecisionsclearlytobothtechnicalandnon-technical stakeholders Salary range: $120,000 - $145,000 Bonus Eligible: This position is also eligible for a discretionary company bonus, based upon business results. Benefits: Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment: Health Insurance (medical, dental, and vision coverage) Paid Time Off (including vacation, sick leave, and flexible holiday days) 401(k) Retirement Plan with employer matching Life and Disability Insurance Employee Assistance Program (EAP) Commuter and/or Transit Benefits (if applicable) Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment. #J-18808-Ljbffr WebMD
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