Customer Service Representative

Randstad

Randstad USA is hiring a Senior Insurance Service Specialist to join a high-volume service team. You will handle complex policy inquiries across call, chat, and text, acting as a subject matter expert and managing a bilingual Spanish queue. You will resolve inquiries, process endorsements and audits across carriers, ensure regulatory and SLA compliance, and document cases in Salesforce and carrier systems while contributing to ongoing SOP improvements. #J-18808-Ljbffr

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Vacancy posted 3 days ago

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