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Customer Service Representative

SWBC

SWBC is seeking an entry-level support specialist to monitor the daily activity of the collections call center's advanced manual dialer (AMD). You will track production statistics, review service levels, and help generate basic reports to improve workforce efficiency. In a fast-paced environment, you’ll balance independent work with teamwork, learn the AMD and collections software, and contribute to process improvements while staying compliant with applicable laws and company policies. #J-18808-Ljbffr

Vacancy posted 1 day ago
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