BENEFITS AND LEAVE ADMINISTRATOR

Job Description

Job Description

Job Description:
Work location: Remote

We are seeking Benefits and Leave Administration Professional to provide operational support for US benefits programs and leave of absence administration. In this role you will handle day to day benefits and leave operations, respond to employee inquiries, coordinate with benefits partners, and support compliance and administrative processes, helping ensure the effective delivery of benefits and leave services to employees. You report to the US Benefits and Leave Manager, with dotted line reporting to the Director of Global Benefits and Leave for ad hoc projects and global initiatives.

Key Responsibilities:

• Administer leave of absence requests, ensuring accurate processing, timely communication, and compliance with policy and applicable laws
• Close out benefits@ tickets from employees, providing timely resolution, troubleshooting, and clear communication
• Respond to employee inquiries regarding benefits eligibility, plan details, and claims status
• Maintain and update employee benefits records, eligibility data, and documentation in benefits systems
• Support open enrollment processes, including employee communication, collateral distribution, and vendor coordination
• Coordinate with benefits vendors (medical, pharmacy, retirement plans) on claims issues, system questions, and participant communication
• Prepare benefits reports, summaries, and compliance documentation as requested
• Support benefits-related compliance activities, ensuring adherence to ERISA, ACA, HIPAA, and other regulatory requirements
• Assist with new benefits plan implementations, including data migration, testing, and employee communication support
• Support global benefits initiatives and ad hoc projects as assigned by the Director of Global Benefits & Leave
• Other duties as assigned which may span across other HR functions or international locations

Required Qualifications:

• 2+ years of experience in benefits administration and/or leave of absence management
• Knowledge of US benefits regulations and compliance requirements (i.e. ERISA, ACA, HIPAA, FMLA)
• Experience with leave of absence administration and documentation
• Proficiency with benefits administration systems and HRIS platforms
• Strong organizational skills and attention to detail in managing benefits records and employee data
• Excellent communication skills with ability to explain benefits information clearly to diverse employee populations
• Ability to manage multiple inquiries and requests while maintaining accuracy and timeliness
• Demonstrated ability to work collaboratively with vendors, HR partners, and internal stakeholders
• Problem-solving mindset and ability to escalate issues appropriately
• Commitment to maintaining confidentiality and protecting sensitive employee information

Pay Range: $40.00 – $45.00 per hour, depending upon experience.
Health & Medical Benefits, 401K, Employee Assistance Program, and Sick Time applicable by state.