Medical Assistant (MA): Oncology

Medical Assistant (MA): Oncology

Employment Type: Full time

Shift: Day Shift

Location: Dubuque, IA

Schedule: 72 hours per pay period (biweekly), 7:30 am-4:30 pm, M-F

Description

Supports the operation of the clinical practice by performing a variety of administrative and clinical tasks. This position is responsible for assisting physicians and other healthcare providers in delivering patient care through patient preparation, vital sign collection, documentation, and basic clinical procedures. The Medical Assistant also coordinates patient flow, maintaining accurate medical records, and ensuring a positive patient experience.

This position will work closely with Palliative Care ARNP, preparing daily and weekly patient visits for symptom management while receiving Radiation Oncology at MercyOne Dubuque Cancer Center. The ideal candidate has a high attention to detail and takes initiative on task completion. Palliative care brings together physicians, patients, and families in a collaborative partnership to provide compassionate, patient-centered care. Through symptom management, communication, emotional support, and shared decision-making, the team helps patients achieve the best possible quality of life while respecting their goals and values.

Administrative Duties include schedule appointments and coordinate follow-up visits, manage incoming phone calls, patient messages, and referrals. Expect to maintain accurate patient records within the electronic health record (EHR), assist with prior authorizations, forms, and care coordination activities and support communication between patients, families, providers, and community resources.

Required Qualifications

Must have successfully completed accredited Medical Assistant program.

MA Certification/Registration preferred prior to hire and required within one year.

Preferred Skills and Competencies

Strong communication and interpersonal skills.

Compassionate and empathetic patient care approach.

Ability to work effectively within an interdisciplinary team.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.