Product Manager

Reports to Director of Research and Development

GENERAL SUMMARY OF POSITION

The Product Manager is responsible for driving all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, pricing, requirements, and product launch. They must be knowledgeable and effectively communicate product details, strategy, capabilities, application techniques, and market analysis on assigned product lines. This role works to guide cross-functional teams in the creation of products that improve customer experience and grow market share.

CORE & ESSENTIAL

TASKS

Follow the stage-gate process and ISO procedures for new product development Perform product line rationalization to identify market gaps or redundancy Manage product line SKUs, Technical Data Sheets (TDS), website content, and product pages Conduct Voice of the Customer (VOC) interviews and turn feedback into innovation. Monitor industry codes and market trends Provides consultation or expert advice to management, sales force, other departments, contractors and architects concerning products, approvals, competitive information and roofing techniques Lead the development of Project Profiles and prioritize marketing efforts based on strategic relevance and market demand Work with operations and supply chain to ensure product alignment Work with marketing team to develop marketing and educational tools including videos, training materials, and app excellence Assist sales personnel in making presentations to potential customers or interfacing with customers and competitors at trade shows or conferences Assist in training the sales force and with job start-up for new products/systems Other duties as assigned

QUALIFICATIONS & SKILLS

Experience in commercial construction and product management, preferably in roofing and/or cladding, is preferred. High school diploma or equivalent is required and a post-secondary degree in engineering, science, building and construction or architectural degree is preferred. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Preferred qualifications include the ability to speak and read Canadian French, a valid passport, and working knowledge of commercial/industrial roof system application, as well as the International Building Code and the National Building Code of Canada. Excellent communication and organizational skills. The ability to learn new concepts/procedures quickly. Must have effective communication skills and be able to troubleshoot, problem-solve, communicate and coordinate with cross-functional teams routinely. Must be results-orientated and able to work both independently and within a team environment. Proficiency in using Microsoft Office Suite applications and working knowledge of ERP Systems and their use. Adherence to health and safety regulations (e.g. use of protective gear). Driving is a requirement for this position. Must have the ability to travel both domestically and internationally, so the ability to travel by plane, operate a motor vehicle and maintain a driver's license are required. Must have a vehicle in good working condition and ensure it meets all safety, insurance, and legal requirements. Overnight domestic and international travel required.

PHYSICAL REQUIREMENTS

Ability to communicate orally in a clear, concise and effective manner with the customers, account representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings. Ability to use a telephone for communication. Ability to maintain regular, predictable, and punctual attendance at the facility or assigned job locations is essential. Ability to establish and maintain effective working relationships with others. Use office equipment such as a personal computer, copier and facsimile machines. Ability to communicate in writing in a clear, concise and effective manner. Sit, stand, and/or walk for extended time periods. Hearing and vision required to be within normal ranges. Ability to accurately distinguish color variation. Read at, above, and below shoulder height. Occasionally stoop, kneel or crouch. Sufficient manual dexterity required to operate equipment. Tolerate inclement weather, including heat and cold. Normal range of tolerance to household and other types of typical industrial/construction chemicals and solvents. Ability to climb ladders/extension ladders routinely. Ability to climb, traverse and maneuver across different roof levels while adhering to fall protection requirements as necessary. Must have a vehicle in good working condition and ensure it meets all safety, insurance, and legal requirements. Overnight domestic and international travel required. Must have the ability to travel by plane, operate a motor vehicle, maintain a valid state motor vehicle driver license, maintain a valid passport, and maintain an acceptable motor vehicle driving record. Ability to occasionally work evenings, weekends, and overnight travel required.

EQUAL OPPORTUNITY EMPLOYER

The Garland Company, Inc. is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, military status, protected veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age, disability, or any other legally protected characteristic under applicable law. The Garland Company, Inc. is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with The Company, please send an e-mail to View email address on click.appcast.io to let us know the nature of your accommodation request. #J-18808-Ljbffr The Garland Company, Inc.