Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Leader

Chipotle Mexican Grill

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.?

WHAT YOU'LL DO

  • In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:

  • Making sure great tasting, high quality food is served

  • Helping to resolve food quality issues

  • Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed

  • Helping to resolve customer incidents and working to ensure positive customer experiences

  • Helping to monitor crew breaks, shift changes, shift meetings, and line schedules

  • Developing and cross training all front of house Crew

  • Assisting with Crew performance reviews

  • Developing future Service Leaders

  • Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork

  • Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary

  • Ensuring the proper quantity of supplies are available as needed

WHAT YOU'LL BRING TO THE TABLE

  • Be able to understand and articulate Chipotle's Food With Integrity philosophy

  • Have knowledge and experience of cash handling policies and procedures

  • Have knowledge of Food Safety and health department matters

  • Have familiarity with office paperwork

  • Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location

  • Have a high school diploma

  • Have restaurant experience

WHAT'S IN IT FOR YOU

  • Tuition assistance (100% coverage for select degrees or up to $5,250/year)

  • Free food (yes, really FREE)

  • Medical, dental, and vision insurance

  • Digital Tips

  • Paid time off

  • Holiday closures

  • Competitive compensation

  • Opportunities for advancement (80% of managers started as Crew)

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit .

Chipotle Mexican Grill is an equal opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values-driven, people-first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact View email address on click.appcast.io if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Service Leader in Willoughby Hills, OH vacancy
  •  ...Service Leader Cultivate a better world. Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly... 
    Suggested
    Work at office
    Local area
    Shift work

    Chipotle

    Wickliffe, OH
    3 days ago
  • Chipotle - 36200 Euclid Avenue - Responsibilities: Make sure great tasting, high quality food is served; Help to resolve food quality issues; Support food safety including hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary...
    Suggested

    Chipotle

    Willoughby, OH
    2 days ago
  • Chipotle - 28151 Chardon Road - Responsibilities: Making sure great tasting, high quality food is served; Helping to resolve food quality issues; Supporting food safety including hand washing, glove changes, time and temperature monitoring, shelf life monitoring, and Daily...
    Suggested
    Shift work

    Chipotle

    Wickliffe, OH
    3 days ago
  • Chipotle - 414 Water Street - Responsibilities: Ensure high quality food is prepared and served; Support food safety and monitor time/temperature on the line; Resolve customer incidents and ensure positive customer experiences; Develop and cross-train front of house crew...
    Suggested
    Shift work

    Chipotle

    Chardon, OH
    1 day ago
  •  ...safety including hand washing, glove changes, time and temperature checks, shelf lives, and Daily Food Safety Checklist; Assist with crew breaks, shift changes, and line schedules; Develop future Service Leaders and assist with office administration duties as needed... 
    Suggested
    Work at office
    Shift work

    Chipotle

    Mentor, OH
    2 days ago
  • Chipotle - 22250 South Lakeshore Boulevard - Responsibilities: Maintain a positive customer experience by ensuring safe and quality food is prepared and served; Train and develop restaurant crew and cross-train front of house staff; Monitor line equipment and ensure proper...
    Shift work

    Chipotle

    Euclid, OH
    2 days ago
  •  ...Please review the job profile below and apply today! The Service Coordinator exists to ensure a high-quality customer shopping experience...  ...of the department and shift-to-shift hand-off when the team leader or area leader is not present. Coordinate and drive actions... 
    Weekly pay
    Full time
    Shift work
    Weekend work

    Meijer

    Richmond Heights, OH
    5 days ago
  •  ...Job Description Job Description Crane Service Department Coordinator Setup new crane inspections and process completed reports Prepare and send-out repair proposals Setup Crane Repair Orders Process completed service work tickets Setup service billing... 

    IWI Incorporated

    Wickliffe, OH
    6 days ago
  • $21 per hour

     ...with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Medical Services Coordinator is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric... 
    Hourly pay
    Full time
    Temporary work
    Work at office
    Local area
    Immediate start
    Remote work
    Flexible hours

    LifeStance Health

    Richmond Heights, OH
    4 days ago
  •  ...Overview Role: Environmental Services Department Manager Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities... 
    Local area
    Shift work

    Healthcare Services Group

    Richmond Heights, OH
    1 day ago
  •  ...to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more... 
    Local area

    Savers | Value Village

    Willowick, OH
    3 days ago
  •  ...setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers. The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales... 
    Temporary work
    Flexible hours
    Shift work

    McDonald's

    Wickliffe, OH
    4 days ago
  •  ...setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers. The Guest Service Department Manager’s responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales... 
    Temporary work
    Local area
    Flexible hours
    Shift work

    McDonald's

    Mayfield Village, OH
    3 days ago
  •  ...Front End Service Team Supervisor WM Supercenter #2073 10000 Brookpark Rd Cleveland, OH 44130-1102 $20.00 - $33.00/hr* Full time Shifts may vary Role Summary Front End Service associates are focused on compliance and customer service. They smile, greet and thank... 
    Hourly pay
    Minimum wage
    Full time
    Temporary work
    Part time
    Shift work
    Weekend work
    Afternoon shift

    Walmart

    South Euclid, OH
    2 days ago
  •  ...oversees all day-to-day manufacturing activities within the aerospace production facility. This role functions as the daily operations leader and directs the activities of a multi-functional production team in pursuit of world class manufacturing as measured by Safety,... 
    Full time
    Worldwide
    Relocation

    Precision Castparts Corp

    Wickliffe, OH
    3 days ago
  • Director Of Operations We are looking for a Director of Operations to lead our operations team and ensure the smooth running of our business. The ideal candidate will have a strong background in operations management and a proven track record of driving operational ...

    Precision Castparts Corp

    Eastlake, OH
    1 day ago
  •  ...and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who,... 
    Temporary work
    Immediate start
    Shift work
    Day shift

    First Watch Restaurants

    Willoughby, OH
    5 days ago
  • $65k - $72k

     ...marketing, social media, and special projectsHelp ensure company policies and procedures are followedDeliver exceptional customer service and support resident satisfactionTravel throughout the portfolio to provide hands-on supportWhat We're Looking For:Property management... 
    Full time
    Temporary work
    Work at office
    Relocation package
    Monday to Friday

    Berger Communities

    Mayfield Village, OH
    5 days ago
  • $16 per hour

     ...maintenance, technician and IT needs Partner with Customer Service Center on resolving customer service concerns Review guest accounts...  ...Plan ~ Long-Term Career Opportunities - Many of our leaders have been promoted within our own company. When you start at The... 
    Hourly pay
    Weekly pay
    Full time
    Temporary work
    Work at office
    Weekday work

    Ashley | The Wellsville Group

    Eastlake, OH
    1 day ago
  • Director, Global Pilot OperationsShape the Future with Us. At Lubrizol, we're bringing to life the chemistry behind clean water, efficient transportation, reliable infrastructure, critical medicines, and the products people rely on every day through science, sustainability...
    Full time
    Work at office
    Remote work
    Flexible hours

    The Lubrizol Corporation

    Wickliffe, OH
    2 days ago
  • $65k - $72k

     ...marketing, social media, and special projects Help ensure company policies and procedures are followed Deliver exceptional customer service and support resident satisfaction Travel throughout the portfolio to provide hands-on support What We're Looking For:... 
    Full time
    Temporary work
    Work at office
    Relocation package
    Monday to Friday
    Flexible hours

    Berger Communities

    Mayfield Village, OH
    2 days ago
  • $13 - $13.5 per hour

     ...flexible schedule including evenings and weekends Able to work as a team member Excellent interpersonal skills Exceptional customer service skills Able to lift heavy merchandise with/without reasonable accommodations Able to train and provide direction to others Able to... 
    Hourly pay
    Local area
    Flexible hours
    Afternoon shift

    The TJX Companies , Inc.

    Warrensville Heights, OH
    1 day ago
  •  ...Shift operations of one of our client’s most active and growing departments!!! Our client is an established but also growing, full-service Print on Demand company that puts employees first!   What You’ll Do: Coordinate daily assignments for the department... 
    Seasonal work
    Shift work

    SFI Independence, Ohio

    Eastlake, OH
    9 days ago
  • Supervisor, Operations This is the job description for the position of Supervisor, Operations. The role involves overseeing daily operations, managing staff, and ensuring efficient workflow. Responsibilities include training new employees, resolving conflicts, and implementing...

    Precision Castparts

    Wickliffe, OH
    4 days ago
  •  ...setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers. The Guest Service Department Manager’s responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales... 
    Temporary work
    Local area
    Flexible hours
    Shift work

    McDonald's

    Euclid, OH
    1 day ago
  • Job Description As a Food Service Worker, you’ll assist with food prep, portioning meals, and serving our loyal customers. With guidance from your manager, you’ll learn on the job and make great connections with the people we serve. We’re looking for team players who are... 
    Immediate start

    Aramark Corporation

    Shaker Heights, OH
    5 days ago
  • $30 per hour

     ...strategically critical facilities in the United States and Brazil. Charged with ensuring safe, reliable, and cost-effective operations, this leader drives performance across safety, quality, delivery, productivity, capital investment, and continuous improvement. With direct... 
    Work at office
    Flexible hours

    The Lubrizol Corporation

    Wickliffe, OH
    4 days ago
  •  ...Description Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising... 

    The Home Depot

    Chardon, OH
    2 days ago
  •  ...Service Manager At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to... 
    Hourly pay
    Temporary work
    Flexible hours
    Night shift

    Texas Roadhouse

    Willoughby, OH
    2 days ago
  • $20.6 - $30.9 per hour

     ...across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to...  ...to Serve, Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play... 
    Daily paid
    Minimum wage
    Full time
    Temporary work
    Part time
    Local area
    Flexible hours

    Bridgestone Americas

    Mayfield Village, OH
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Leader. Be the first to apply!