Front End Shift Coordinator - Full Time

Full Time Front End Shift Coordinator

River Market Community Co-op is hiring a Full Time Front End Shift Coordinator!

Experience-based pay ranging from: $18.27 - $19.58 per hour

Expected hours: 30-40 hours per week, based on candidate availability. Must have availability to work weekends. Candidates without availability to work weekends will not be considered.

Work for a community-owned grocery store in downtown Stillwater and help support a sustainable local food system. As a cornerstone of locally and naturally produced foods for more than 45 years, River Market Community Co-op knows outstanding customer service is vital to the long-term success of the store.

We prioritize our employees' well-being and futures by offering competitive benefits. Part-time staff (less than 30 hours/week) receive a generous employee discount, immediate Paid Time Off accrual, and a 401(k) with employer match, while full-time staff (30 or more hours/week) enjoy these benefits along with health insurance, dental, and vision coverage.

Other perks to joining the River Market team include a casual dress code, paid holidays, holiday premium pay, and annual pay increases.

If you have experience in a role like Keyholder, Shift Lead, Team Lead, Lead Cashier, Head Cashier, or Manager on Duty, River Market's Front End Shift Coordinator position could be an excellent opportunity for you! Front End Shift Coordinators cashier and oversee the smooth operations of the Front End department. As a Front End Shift Coordinator, you play a pivotal part in the customer experience - the first person customers see when they enter our store, and the last person they see when they leave. You will interact with a variety of shoppers and join a great team of experienced Cashiers and Front End Shift Coordinators. You will process transactions, address customer questions, guide cashiers to meet established objectives, and maintain a clean and organized store. Joining River Market as a Front End Shift Coordinator is a great pathway into various retail and supervisory careers and provides you with an encouraging environment to learn and grow.

Do you already have experience directing a team in a high-volume fast-paced environment like a grocery store? Your experience is rewarded by advanced placement on our starting wage scale.

Union position

Reports to: Customer Service Manager

• Provide prompt, friendly, and courteous customer service
• Lead smooth operation of store during shift according to Customer Service Manager's direction
• Supervise staff in managers' absence, notify manager of policy violations or performance concerns
• Perform cashiering
• Ensure customer purchases are bagged and, as needed, carry out service is provided
• Lead in register errors including POS freeze-ups, scale issues, network issues or card reader problems
• Lead in complex or difficult customer interactions
• Perform drawer counting and cash-up procedures in accordance with established procedures
• Assist manager in resolving discrepancies with drawers or ringing errors
• Maintain responsibility for completion of established opening and closing procedures
• Maintain sanitation of Front End department and entryways. Perform customer restroom maintenance as necessary
• Collect and sanitize shopping carts and shopping baskets, including those outside the store
• Keep outside walkways clear of snow and ice, shovel and salt as needed

Requirements

• 1 or more year(s) of experience cashiering in a fast paced environment
• 1 or more year(s) of experience in a similar team leadership or supervisory position
• Proficient in basic arithmetic including, counting, addition and subtraction
• Ability to multi-task and make decisions quickly
• Ability to work varied hours and days including evenings, weekends, and holidays

Essential Physical Functions:

Must be physically able to occasionally grasp, grip, pull, push, twist, and turn as needed.

Constant (67-100%): Walking, standing, pushing, pulling, lifting and reaching waist to shoulder, talking, hearing, correctable vision including near acuity and depth perception

Frequent (34-66%): Bending, stooping, squatting, kneeling, lifting and carrying up to 25 pounds floor to waist

Occasional (1-33%): Lifting and carrying up to 50 pounds floor to waist, lifting up to 100 pounds with assistance floor to waist, lifting and reaching above the shoulder

Candidates interested in a Co-op Career, please submit a resume!