Senior IT Systems Analyst - Hospital Billing Claims

Overview Ardent Health is a leading provider of healthcare in growing mid‑sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states. Position Summary The Senior IT Systems Analyst is responsible for the development, configuration, continuous improvement and support for hospital system applications, primarily Epic Hospital Billing (HB) Claims. The analyst will routinely perform in-depth analysis of workflows, data, and technical documents associated with the application area. The analyst will design, build, test, install and maintain solutions related to assigned applications. Responsibilities Translate best practices in Epic Revenue Cycle specifically Resolute Hospital Billing Claims and Remittance into application and workflow designs. Analyze application release notes and technical specs to identify impact and opportunities; plan and execute on new functionality in upgrades. Evaluate current state processes and identify gaps to future state goals related to IT application utilization. Provide ongoing analysis, technical and functional support for systems throughout the organization. Independently manage assigned project tasks to remain on track with timelines; proactively communicate risks, delays and issues. Demonstrate ability to communicate information to internal and external customers in a clear and concise manner and deliver difficult/sensitive information tactfully. Represent application area in operational meetings at corporate, service line and facility levels. Mentor teammates in application design and support. Lead testing efforts and ensure issues are identified, tracked, reported on and resolved in a timely manner. Participate in business continuity planning and assist with the development of disaster recovery measures. Participate in after‑hours support On‑Call rotation. Qualifications Education & Experience BA/BS degree or equivalent. 4 years of experience in applicable business area (clinical, operational or IT systems support). Current Epic Resolute Claims and Remittance Administration certification. Experience in data analysis and report generation with Epic Slicer Dicer and Reporting Workbench. 3+ years of experience working within Information Technology implementing and supporting applications, preferred. Experience working in a healthcare environment, Epic Resolute Hospital Billing or healthcare IT, preferred. Experience with regulatory reporting and regulatory requirements in applicable clinical area, preferred. Knowledge, Skills & Abilities Proven ability to understand business issues and objectives as well as the ability to translate them into application solutions. Strong understanding in the areas of application technology and system design. Basic project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan). Excellent oral and written communication skills. #J-18808-Ljbffr Ardent Corporate