Operations Manager

Job Description

Job Description

A Kight Home Center (a division of Carter Lumber) Operations Manager is responsible for the operation of a professional lumberyard.  Success depends on your ability to meet performance objectives and sales goals while controlling costs and expenses.  Responsibilities include proper management of the store’s inventory and employees.  Effective communication with the field and internal departments are mandatory for the success of this position.

Requirements:

• Previous sales, operational and  management experience of a pro building materials store
• Previous experience dealing with contractors
• Experience analyzing inventory activity
• Demonstrated leadership qualities
• Exceptional analytical and problem solving abilities
• Outgoing personality and ability to build relationships with customers
• Excellent written and verbal communications skills
• Ability to work a flexible schedule, including weekends and holidays

Responsibilities:

Store Operations:

• Manages and implements the overall operations of a pro-oriented store. Responsible for the proper execution of all aspects of the policies and procedures of the company. Manages the overall yard activities and store office employees of a location, store inventory, conducts a weekly operational meeting with the management of the market, meets with the General Manager regularly to discuss sales and operational issues. 

Staff Management:

• Responsible for directing and managing all areas of store staff such as; hiring, communication, motivation, training, discipline, separation and other areas as needed.  Responsible for all operational staff work schedules. Counsels employees on problematic situations and carries out corrective action when necessary.

Sales Management:

• Manages inside sales force and ensures goals are met.  Works closely with the General Manager and to monitor sales and profit goals and ensures they are on target. 

Knowledge & Training:

• Identifies personal growth needs and learning opportunities.
• Completes required orientation and safety training.
• Commits to continued learning on products, packages, procedures and more.
• Encourages and oversees employee career development.

Benefits (full-time employees):

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment 
• Short and Long-Term Disability 
• Company-paid life insurance and AD&D 
• Optional supplemental life insurance 
• Company-match 401(k) 
• Vacation time and paid holidays 
• Vendor incentives 
• Room for growth; we promote from within! 
• Military encouraged to apply!

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