Pharmacy Operations Manager

Join to apply for the Pharmacy Operations Manager role at Walgreens . 2 days ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Responsibilities Accountable for performing day-to-day non-clinical pharmacy operations and administrative activities where allowed by law. Ensures efficient workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Operate pharmacy systems to obtain patient and drug information and process prescriptions under pharmacist supervision. Supervise pharmacy technicians and cashiers within legal and company guidelines. Lead the selection, scheduling, training, coaching, and performance management of pharmacy technicians, including making disciplinary decisions. Customer Experience Engage with customers and patients, resolve complaints, and respond to inquiries to ensure a positive experience. Develop strong relationships and proactively offer services to enhance healthcare delivery. Operations Assist pharmacists in patient care activities, including registration, prescription data entry, medication preparation, and health screenings, where legally permitted. Delegate non-clinical tasks, ensure compliance, and manage pharmacy workflow and inventory. People & Performance Management Manage technician performance, including hiring, training, and disciplinary actions. Ensure licensure and certification compliance, and support team development. Training & Personal Development Maintain PTCB certification, pursue ongoing education, and seek professional growth opportunities. Communication Communicate effectively with the pharmacy team and participate in meetings and updates. Qualifications High School Diploma or GED. PTCB or ExCPT certification (excluding Puerto Rico). At least one year of pharmacy technician experience in retail or hospital settings. Fluent in English (excluding Puerto Rico). Willing to work flexible hours, including evenings and weekends. Preferred Qualifications Leadership or management experience. Previous Walgreens employment with high performance ratings. Walgreens considers qualified applicants with arrest and conviction records. The salary range is $22.50 - $31.00 per hour, depending on various factors. This position is open until filled. Benefits details can be found at jobs.walgreens.com/benefits . #J-18808-Ljbffr