Warehouse Department Supervisor- Night Shift

Shift: Night Shift (Wednesday–Saturday, 6:00 PM – 4:00 AM) Days Off: Sunday–Tuesday Job Summary The Warehouse Department Supervisor will provide leadership and direction in a high‑volume outbound, B2C small parcel environment, supervise and coordinate activities of team members concerned with picking, packing, shipping, receiving and fulfillment as it relates to preparing orders for same‑day shipping both nationally and internationally via expedited carrier services. This role includes maintaining a safe, effective and orderly work environment, scheduling, continuous process improvement and maintaining positive vendor relationships. Job Expectations Orders departmental supplies as needed Plans, schedules, and coordinates departmental activities to fulfill sales orders, meet inventory requirements, and deliver manufactured products in a timely fashion Issues written and oral instructions Studies and standardizes procedures to improve efficiency among team members Maintains harmony among team members and resolves grievances Confer with other managers to ensure coordination of inventory management and quality assurance functions Maintains a safe and organized work environment Works with other departments to resolve issues related to products and order fulfillment Improves and maintains inventory accuracy Evaluates and plans labor for upcoming warehouse needs Engages in typical supervisory responsibilities requiring evaluation, organization, integration, and delegation Plans, directs, and coordinates all day‑to‑day activities of the warehouse department in an organized, safe and sanitary work environment that is compliant with company policies, OSHA and government regulations Monitors and manages all aspects of team member performance, including administering write‑ups and counseling Reduces cost and drives productivity within the department Cooperates cross‑functionally as a change agent with all departments within the company Manages workflow to meet planned department productivity standards Trains new or newly assigned team members in the proper methods and standard operating procedures Completes special projects as determined Required Knowledge, Skills and Abilities Excellent organizational and managerial skills Excellent communication skills – written, oral, reading and understanding Ability to work extended hours and weekends Equipment Knowledge Experience with Microsoft Office Suite (Word, Excel) and Google Office Experience Requirements Generally requires a minimum of three (3) to five (5) years of warehouse experience in an automated environment. Education Requirements Bachelor’s Degree in Business Management or related field preferred, or a combination of education and equivalent work experience. Judgment/Reasoning Ability Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. The Team Member is regularly required to talk and hear, stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms, lift or move materials and products up to 60 pounds, and use proper lifting techniques. Work Environment Hectic, fast‑paced with multi‑level distractions Company uniforms, closed‑toed shoes, casual work environment Warehouse environment, may be required to wear safety equipment Ability to work extended hours as required Anticipated Pay Scale

$60,000—$70,000 USD

Agency Notice iHerb does not accept unsolicited 3rd‑party candidates. Agency requests should be submitted through the Vendor Management System. Do not contact iHerb employees directly. Equal Opportunity Employer iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment. #J-18808-Ljbffr iHerb Inc.