Staffing Office Manager

Your Future Role At A GlanceLocation: Austin, TexasFacility: Good Health SolutionsDepartment: Ascension Premier Staffing AdministrationSchedule: Full-time | Monday to FridayEligible for an annual bonus incentiveHow You'll Make An Impact In This RoleOversee daily operations of the staffing office, ensuring shifts are filled accurately and on time.Lead, coach, and schedule Staffing Office Coordinators to support an operation across morning, day, and evening shifts.Monitor staffing metrics such as fill rates, cancellations, and response times, and address gaps quickly.Serve as the escalation point for complex staffing issues, cancellations, and service concerns.Partner with recruiters, nursing leaders, and program leadership to align staffing decisions with workforce and labor strategy.Ensure staffing processes, guidelines, and communication standards are followed consistently and identify opportunities to improve efficiency, reduce premium labor, and enhance staff satisfaction.What Minimum Requirements You'll NeedEducation and Work Experience: High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.3 years of leadership or management experience preferred.Additional Preferences:5 years health care staffing scheduling experiencePrevious leadership experience preferredBenefits That Help You ThriveComprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA optionsFinancial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insuranceTime to recharge: pro-rated paid time off (PTO) and holidaysCareer growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learningEmotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resourcesFamily support: parental leave, adoption assistance and family benefitsOther benefits: optional legal and pet insurance, transportation savings and moreLife At Ascension: Where Purpose Meets OpportunityAscension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.Equal employment opportunity employerAscension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.Fraud prevention noticeProspective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.E-Verify statementEmployer participates in the Electronic Employment Verification Program. Please click here for more information.