The Vista - Expo/Server Assistant

Overview Maintain excellent customer service in its atmosphere to ensure guest satisfaction and a return visit. Expo/Server assistants are required to be detailed in every aspect of their work while maintaining an efficient pace and assisting in keeping waste and spillage to a minimum. Responsibilities Provide guests with water, coffee/tea, and throughout the meal. Organize the Expo window and read tickets fully to ensure the correct dish reaches each guest. Have a thorough understanding of the menu. Run food and manage table and seat numbers throughout the restaurant. Remove used and unneeded dishes and glassware from guests’ tables to the dish area; scrape and stack dishes. Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drinks, broken dishes, and remove empty bottles for recycling or trash. Re‑set all tables in the assigned section as guests depart; assist server as needed; respond to guest requests and communicate with the server immediately. Perform side work at the start and end of each shift as assigned by management. Monitor and observe guests’ dining experience, ensuring they are satisfied with the food and service; respond promptly and courteously to any requests. Be ready and willing to assist fellow staff members as situations arise. Thank guests for their visit and invite them to return. Education High school diploma or equivalent preferred. Experience Previous experience in full service restaurants preferred, but not required. Requirements Ability to communicate and understand English. Must speak English fluently and be able to write basic English. Be able to work in a standing position for long periods of time. Be able to reach, bend, stoop and frequently lift up to 40 pounds. Punctuality and reliable attendance, including reliable transportation. Honesty and integrity; hardworking. Possess good hygiene; coordinated, efficient, multi‑tasking, organized, and accurate. Work in a team environment and provide public service in a calm, courteous, friendly, and professional manner. Seniority Level Entry level Employment Type Full‑time Job Function Management and Manufacturing Industries Food & Beverages #J-18808-Ljbffr Rick Erwin Dining Group