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Room Service Manager

$85k - $89k
Full-time

D.C. Global Talent Inc.

Boston, MA

ROOM SERVICE MANAGER
Luxury Hotel • Boston, Massachusetts • USD $85,000 - $89,000 per year

 

ABOUT THE ROLE
We are looking for a Room Service Manager for a Forbes luxury hotel in Boston, Massachusetts. This is a leadership role responsible for overseeing all aspects of the hotel's in-room dining and private bar operation, running 24 hours a day. The right candidate is a passionate F&B professional with strong operational instincts, excellent guest relations skills, and the ability to lead a team to consistently deliver an attentive and distinctive dining experience.

 

WHAT YOU'LL DO

  • Lead, train, coach, motivate, and develop the Room Service team, ensuring cultural and luxury service standards are consistently met
  • Maintain a visible, guest-facing presence, handling guest complaints, special requests, and VIP arrangements with professionalism
  • Ensure quality and consistency across all food and beverage items, with strong knowledge of wine and spirits
  • Collaborate with the Director of F&B; and culinary team on menu development and amenity options
  • Control labour and operating expenses through effective scheduling, budgeting, purchasing, and inventory management
  • Ensure seamless 24-hour in-room dining and private bar service delivery
  • Monitor the physical condition of outlets and equipment, making recommendations for improvements
  • Attend operational meetings to maintain strong coordination across departments

 

WHAT YOU BRING

  • 2 to 3 years of experience in an F&B; management role within a luxury hotel environment
  • Strong knowledge of food and beverage service, cost control, labour management, and in-room dining operations
  • Proven ability to lead and develop a team in a high-standards, fast-paced luxury environment
  • Experience with F&B; systems and computer equipment; excellent English communication skills
  • College degree in hospitality or restaurant management preferred; equivalent experience considered
  • Forbes experience is a strong advantage
  • Valid US work authorization required - visa sponsorship is not available

 

WHAT'S OFFERED

  • USD $85,000 - $89,000 per year
  • Competitive and comprehensive benefits package
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Vacancy posted 2 days ago
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