Client Engagement Director

Duration: FTELocation: TX-Dallas, Hybrid 1-2 days onsiteOverview: The Client Engagement Director (CED) drives revenue growth by establishing new client relationships and expanding relationships with key existing clients. You will play a key role representing and expanding our presence nationwide. This position is the driver of strategic client relationships and works alongside a diverse team that drives and supports the expansion of existing accounts and new business to achieve revenue growth. This will be accomplished by leading and working with multiple client account teams while engaging our Client Solutions support team to drive value proposition. This position reports to Regional Partner. The CED represents the entire range of New Elevation/Turnberry services and solutions to new customers—from New Elevation’s luxury commerce consulting and digital transformation practice (spanning commerce strategy, scope & planning, insightful execution, and commerce optimization), to the AnyStore composable commerce platform (AnyCommerce, AnySearch, AnyCMS), to Beyond Commerce capabilities including AI and data enablement, business platform implementations such as Salesforce and AWS, and digital transformation coaching, all backed by the broader enterprise depth of Turnberry Solutions—and works with a diverse team across the company to explain these services/solutions and articulate how they will help a client meet their objectives. Responsibilities: Execute the “go to market” strategy needed to deliver on the short-term and long-term revenue and gross margin targetsRepresent the New Elevation/Turnberry brand in the marketOwner of initial client relationship, focused on driving sales and solutions strategy for new clients, includes responsibility for the representation of the New Elevation/Turnberry brandDrive and support new opportunities and collaborate with others on the Client Engagement team to ensure growth attainment in new markets with existing client baseUnderstand and use all sales training including solution selling, product knowledge, and sales methodology in the day-to-day client engagementsPartner with the Client Solutions team to identify, develop, and present tailored solutions to clients, including New Elevation’s composable commerce engagements, AnyStore implementations, and Beyond Commerce offerings powered by Turnberry Solutions’ enterprise expertiseWhen solution development is needed, ensure effective hand-off of new solution projects to Client Solution team to ensure a continued focus on sellingSupport sales expansion strategies within the defined top-tier client baseExecute and emulate a consultative and relationship-based sales cultureWork with and leverage support teams when appropriate to ensure consultant satisfaction, client satisfaction, and growthOther duties as assignedLeadershipDemonstrate key success skills in areas of new strategic account planning, consultative selling, value creation, relationship building, goal achievement, new logo, and growth targetsEmulate and behave in a manner in line with New Elevation/Turnberry Company Values: Selflessness, Adaptability, Extreme Ownership, and Positivity to achieve sales growthHold individual accountability for achieving performance and delivery standardsPlanning and ForecastingParticipate in developing team sales and revenue performance standardsParticipate in the building go-to-market strategyManage and own client level opportunity tracking, planning, and executionAssist leadership and others as required in the budget planning processAssist in budget development for new and key accounts and other areas of department or function as appropriateQualifications: Bachelor’s or advanced degree, preferably in Business8+ years of professional selling and account management experience:Proven experience in a sales hunter capacity within a professional services industry – breaking into new accounts and Solution SalesWillingness to travel up 50% Successful track record of working within large, complex accounts, enterprise accountsAbility to map the full New Elevation/Turnberry portfolio—composable and headless commerce (MACH architecture), the AnyStore platform, commerce optimization, AI and data enablement, business platform implementations (e.g., Salesforce, AWS, Azure, Google Cloud), and partner technologies such as commerce tools, Shopify, Salesforce Commerce Cloud, Contentful, Algolia, and Constructor.io—against client needs and to identify new opportunities within assigned accountsUnderstand the importance of account plans and sales process and effectively utilizes these processes and tools to drive successOutstanding relationship building capabilities; experience selling into C-level executivesProven business acumen, judgment, and decision-making skillsProven negotiation skills in complex client environmentsAbility to analyze financial information including monthly forecasting and client P&L dataExcellent verbal and written communication skills including presentations and proposals to a senior-level audienceAbility to prioritize and manage multiple responsibilitiesAbility to thrive in a fast-paced, dynamic environmentThe salary range for this role is $80,000 to $160,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.Americans with Disabilities Act (ADA)Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at View email address on click.appcast.io.