Network Engineer

Job Description

Job Description

Join our Sioux Falls Engineering Services team and work with industry-leading technologies while designing, implementing, and supporting secure network solutions for clients across the region.

WHY SIOUX FALLS?

Located in the heart of Sioux Falls, South Dakota, Twotrees Technologies offers the opportunity to grow your career in one of the Midwest’s fastest growing and most desirable cities. Known for its strong economy, affordable cost of living, welcoming community, and excellent quality of life, Sioux Falls is a great place to build both your career and your future.

Learn more about what makes Sioux Falls a great place to live, work, and explore:

WHO WE ARE

Twotrees Technologies is not just about technology; it's about integrity, expertise, and a relentless pursuit of innovation. We are guided by the belief that it’s better to invest in excellence upfront than to compromise and constantly apologize for subpar products. We are committed to delivering reliable, top-tier solutions that reflect our dedication to integrity and long-term value.

At Twotrees Technologies, we’ve spent over 30 years delivering top-tier products and innovative solutions that drive success in education and enterprise systems. Our commitment to quality is unwavering—we partner only with trusted manufacturers, ensuring that our customers receive reliable, cutting-edge technology. From our early days installing networks in the 80’s to now supporting complex ecosystems with a focus on cybersecurity, we’ve built a reputation for excellence across the U.S.

WHAT YOU'LL DO

Our Network Engineers work with a broad range of products and service from the top and most respected brands in the industry such as HP, Cisco, IBM, Microsoft, Lenovo, Meraki, Aruba, Ruckus, and many others. You’ll work with our clients on design, implementation, security and troubleshooting in the following areas; Microsoft Windows Server, Wireless Network Design, Microsoft Cloud Services (Microsoft 365, Azure) Sophos, Cisco Firewalls and more.

You'll partner directly with clients to design, implement, secure, and optimize modern network environments that support critical business operations. The Network Engineer is responsible for designing, implementing, and maintaining the clients' network infrastructure. This role involves ensuring the stability, security, and optimal performance of network systems to support our clients' operations. The Network Engineer will work closely with other IT professionals to troubleshoot issues, upgrade systems, and implement new technologies.

Major Duties and Responsibilities

• Pre-Sales Support: Work closely with the sales team to provide technical expertise during the pre-sales phase.
• Network Design and Implementation: Design and deploy functional networks (LAN, WAN, WLAN, VPN) and configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
• Maintenance and Support: Perform network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations.
• Troubleshooting: Monitor network performance and ensure system availability and reliability. Troubleshoot network issues and outages and provide Level 2/3 support and troubleshooting to resolve issues.
• Security: Implement security measures and ensure the network is protected against threats. Conduct regular security audits and vulnerability assessments.
• Documentation: Maintain accurate documentation of network configurations, processes, and service records.
• Collaboration: Work with other IT staff to develop network architectures and solutions that meet business needs. Collaborate with vendors and other IT personnel for problem resolution.
• Performance Monitoring: Use network monitoring tools to optimize network performance and ensure the efficient operation of networks.
• Continuous Improvement: Stay up-to-date with the latest technology trends and advancements in network engineering to continuously improve the network infrastructure.

WHO YOU ARE

You are a curious, solutions-focused technology professional who enjoys solving complex networking challenges and helping clients succeed. You thrive on learning new technologies, collaborating with teammates, and designing secure, reliable infrastructure that makes a real impact for customers. You enjoy working in a fast paced environment where every project presents a new opportunity to solve problems and continue growing your technical expertise.

Required Qualifications

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience
• Working knowledge of computer networking principles
• Hands-on experience with network hardware and software (Cisco, Juniper, Fortinet, or similar platforms)
• Strong understanding of network protocols including TCP/IP, DNS, DHCP, BGP, and OSPF
• Strong understanding of network security practices and tools
• Excellent analytical, troubleshooting, and problem-solving skills
• Strong verbal and written communication skills

Preferred Qualifications

• Two or more years of experience in computer networking
• Two or more years of experience supporting cloud infrastructure
• Confidential security clearance
• Relevant industry certifications such as CCNA, CCNP, or CompTIA Network+
• Experience supporting Microsoft 365 and Azure environments

WHERE YOU'LL WORK

You'll work in a professional office environment while supporting clients both remotely and onsite. This role includes collaboration with engineering, sales, and technical teams, along with approximately 35% travel to customer locations throughout the region.

Physical requirements

• Must be able to perform job functions while sitting or standing as needed
• Ability to sit for extended periods while working on a computer
• Ability to lift and transport equipment weighing up to 50 pounds
• Frequent use of hands and fingers for typing and operating technical equipment
• Ability to travel to client locations as needed
• Ability to review network diagrams, technical documentation, and system data on a computer screen

Classification : Exempt/Salaried
Position Type : Full-Time
Travel Requirements : Approximately 35% travel is expected for this role.
Direct Reports : None
Safety Sensitive : No

Equal Opportunity Employer

Twotrees Technologies is committed to a skills-first approach when it comes to hiring. As such, we value merit, qualifications, and business needs when making employment decisions. It is the policy of Twotrees Technologies to provide equal employment opportunity to all employees and applicants without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, disability, genetic information, veteran or military status, marital status, or any other legally protected status. Twotrees Technologies strictly prohibits and does not tolerate discrimination, harassment, or retaliation on the basis of any legally protected status.

Twotrees Technologies will not discriminate against any employee or applicant because they are a disabled veteran, recently separated veteran, active-duty wartime or campaign badge veteran, or Armed Forces service medal veteran in regard to any position for which the employee or applicant is qualified. As a federal contractor, Twotrees Technologies is committed to taking affirmative action to employ and advance protected veterans and to treat qualified individuals without discrimination based on their status as protected veterans in all employment practices.

Twotrees Technologies will not discriminate against any employee or applicant because of a physical or mental disability in regard to any position for which the employee or applicant is qualified. As a federal contractor, Twotrees Technologies is committed to taking affirmative action to employ and advance individuals with disabilities and to treat qualified individuals without discrimination on the basis of disability in all employment practices. If you have a disability or special need that requires accommodation, please let us know by contacting your People Operations representative or any member of management.

Legal Disclaimer

This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required. Twotrees Technologies reserves the right to modify this job description at any time, with or without notice. Employment with Twotrees Technologies is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Twotrees Technologies will provide reasonable accommodations for qualified individuals with disabilities.

As a managed services provider, Twotrees Technologies maintains a high level of information security. Twotrees Technologies has a published Information Security Policy and provides mandatory security awareness training for all employees. Employees are required to adhere to all published Twotrees Technologies security policies. Failure to do so may result in disciplinary action, up to and including termination of employment. The strength of our security program depends on our people, and all employees are responsible for protecting corporate and customer data by following established best practices and policies.