Games Supervisor

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Full Time Sales / Games Orlando, FL, US 7 days ago Requisition ID: 1587 Salary Range: $17.00 To $17.00 Annually SUMMARY Supervises and coordinates activities and operations of the midway games, arcades, and remote-control amusement departments and staff. DUTIES & RESPONSIBILITIES Supervisesoperation,providinghigh-qualityguestserviceandmaintainingmerchandisingand cleanliness standards Ensuresthatstaffisfullytrainedandhasfullknowledgeofalljobfunctions Ensuresoperationisfullystockedandthatmerchandiseandvisualstandardsaremet Maintainsahighlevelofguestservicebyensuringthatmerchandising/recoveryiscompletedandthat register and guest service area is processing guests in a timely manner Ensurescomplaintsfromguestsarequicklyresolved WorkswithGamesManagertodevelopcreativeplanstoincreaseoperationsales Trains,supervises,motivates,anddevelopsstaff Assuresstaffconformstoorganizationalpoliciesandprocedures Providesday-to-dayguidanceandoversightofsubordinates Assistswiththeunloadingoftrucks,sortingofmerchandise,stockinggames,andthereconciliationof all cash and inventory transactions CarriesoutrelateddutiesinotheroperationsthroughouttheUnitedStatestosupporttheneedsofthe Company Ensuresthatthesiteoperatesinfullcompliancewithapplicablelaws,regulations,andcompany policies Conductsselfinapositivemannerwhendealingwithparkpersonnel,guests,andvendors Keepsuptodateonoverallactivitiesoftheteam,identifyingproblemareas, andtakingcorrective actions Prepares all necessary reports and paperwork in an accurate and timely manner Performs other related duties as assigned by management Directlysupervisesupto30employeeswithintheoperationonanygivenday Carriesoutsupervisoryresponsibilitiesinaccordancewiththeorganization’spoliciesandapplicable laws Responsibilities include training employees; planning, assigning, and directing work QUALIFICATIONS Onetotwoyearsrelatedexperienceorequivalent Demonstratedproficiencyinsupervisingandmotivatingsubordinates Commitment to excellence and high standards Excellent written and oral communication skills Excellentpresentationskills Basiccompetenceinsubordinates’dutiesandtasks Strongorganizational,problem-solving,andanalyticalskills Abilitytomanageprioritiesandworkflow Versatility,flexibility,andawillingnesstoworkwithinconstantlychangingprioritieswithenthusiasm Goodjudgementwiththeabilitytomaketimelyandsounddecisions Creative,flexible,andinnovativeteamplayer Professionalappearanceanddemeanor Ability to effectively communication with people at all levels and from various backgrounds COMPETENCIES Problem Solving --Identifies and resolves problems in a timely manner; Gathers and analyzes informationskillfully;Developsalternativesolutions;Workswellingroupproblemsolvingsituations; Uses reason even when dealing with emotional topics GuestService --Managesdifficultoremotionalguestsituations;Respondspromptlytoguestneeds; Solicits guestfeedbackto improveservice;Responds torequestsfor service and assistance;Meets commitments Interpersonal Skills -- Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to otherswithoutinterrupting;Keepsemotionsundercontrol;Remainsopentoothers’ideasandtriesnew things Leadership --Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others PHYSICAL DEMANDS AND WORK ENVIRONMENT Continuallyrequiredtostand Continuallyrequiredtowalk Continuallyrequiredtoutilizehandandfingerdexterity Continuallyrequiredtotalkorhear Continuallyexposuretowetand/orhumidconditions(non-weather) Continuallyexposuretooutsideweatherconditions Continuallyexposuretoextremeheatorcold(non-weather) Frequentlyrequiredtoclimb,balance,bend,stoop,kneelorcrawl Frequentlyrequiredtolift/push/carryitemsupto25pounds Occasionallyrequiredtosit Occasionallyutilizevisualacuitytooperateequipment,readtechnicalinformation,oruseakeyboard Occasionallyrequiredtolift/push/carryitemsupto50pounds Occasionallyworkinhigh,precariousplaces Occasionally loud noise DISCLAIMER The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr