Machine Maintenance & Facilities Technician (QA/QC Support)

The Pack Labs is a high-growth company building standout brands in a fast-moving and still-evolving environment. We move quickly, hold a high bar, and are deeply focused on creating high-quality products, strong identities, and scalable growth across regulated markets. From product development to brand storytelling and go-to-market execution, The Pack Labs exists to create brands and products that connect, perform, and endure. About the Role Machine Maintenance & Facilities Technician (QA/QC Support) We are seeking a reliable, hands-on, and mechanically skilled Machine Maintenance & Facilities Technician to oversee machine maintenance, equipment repairs, facility upkeep, and QA/QC support operations. This role is responsible for ensuring all machinery and equipment operate efficiently, maintaining the grounds and facility, completing general handyman projects, and supporting cost-saving initiatives through vendor management and part sourcing. The ideal candidate is proactive, resourceful, and capable of troubleshooting, repairing, fabricating, or sourcing machine parts while helping improve operational efficiency throughout the facility. Responsibilities Perform routine maintenance on production and operational machinery. Diagnose, troubleshoot, and repair mechanical equipment and machines. Conduct preventative maintenance to minimize downtime and maximize efficiency. Maintain service logs, repair records, and maintenance schedules. Ensure all machines operate safely and meet operational standards. Respond quickly to machine breakdowns and urgent repair needs. Communicate and coordinate with machine vendors and parts suppliers. Source replacement parts, tools, and maintenance supplies. Research and identify lower-cost alternatives for machine components and repairs. Negotiate pricing and lead times when possible to reduce operational costs. Maintain relationships with vendors and service providers. Track inventory of commonly used parts and supplies. Modify, fabricate, or recreate machine parts and components when practical to reduce expenses and downtime. Assist in designing simple solutions or custom fixes for equipment issues. Identify opportunities for operational improvements and cost reduction. Utilize tools and equipment safely to create or repair components as needed. Serve as the facility’s general handyman and maintenance support. Repair broken fixtures, equipment, doors, shelving, lighting, and other facility items. Complete small projects including installations, painting, organization, and improvements. Maintain grounds and ensure the facility remains clean, organized, and safe. Assist with basic plumbing, electrical, carpentry, and general building repairs. Assist QA/QC operations and production support as needed. Help maintain company quality and safety standards. Support production teams by ensuring machinery operates consistently and correctly. Assist with inspections and identifying equipment-related quality concerns. Qualifications Experience with machine maintenance, repair, and troubleshooting. General handyman, facilities maintenance, or fabrication experience preferred. Ability to read manuals, schematics, and parts diagrams. Experience working with vendors and sourcing machine parts. Mechanical aptitude with strong problem-solving skills. Welding, fabrication, machining, or custom part creation experience is a plus. Basic knowledge of electrical, plumbing, and carpentry repairs. Self-motivated, organized, and dependable. Ability to lift heavy objects and work in a fast-paced environment. Preferred Skills Manufacturing or production facility experience. Preventative maintenance program experience. Welding, fabrication, CNC, or machining experience. Forklift certification preferred (if applicable). Strong cost-saving mindset and ability to improve efficiency. Indoor and outdoor work environments. Physical labor including standing, bending, lifting, and operating tools/equipment. May require occasional overtime or weekend work depending on operational needs. At-Will Employment Disclaimer Your employment with The Pack Labs is on an “at-will” basis. This means your employment may be terminated by either you or The Pack Labs at any time, with or without notice and with or without cause. Likewise, we respect your right to leave The Pack Labs at any time, with or without notice and without cause. Furthermore, The Pack Labs reserves the right to modify or alter an employee’s position, in its sole discretion, with or without cause and advance notice, through actions other than termination, including demotion, promotion, transfer, reclassification, suspension, change of work responsibility, or reassignment. Equal Opportunity Statement The Pack Labs is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. The Pack Labs is firmly committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at The Pack Labs are rigorously based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. The Pack Labs will not tolerate discrimination or harassment based on any of these characteristics. #J-18808-Ljbffr