Assistant Branch Manager I

About OceanAir Federal Credit Union At OceanAir Federal Credit Union , we’re making waves in the financial industry by doing the right thing—for our members, our employees, and our community. We believe in easy financial solutions , real relationships , and leading with heart . If you’re passionate about service, leadership, and creating meaningful experiences, we’d love for you to bring your talent aboard. The Role As an Assistant Branch Manager (ABM) I , you’ll play a key leadership role in delivering an effortless, member-focused experience while supporting daily branch operations. You’ll lead by example, coach a high-performing service team, and ensure our members feel supported, valued, and understood at every interaction. How You’ll Make an Impact Live Our Core Values Make It Right: Do the right thing for our members and community Make It Easy: Provide simple, convenient financial solutions Make It Personal: Build genuine, lasting relationships Create Member Magic Identify member financial needs and recommend products or services that improve their financial lives Resolve complex member concerns with professionalism and care Lead & Develop the Team Supervise, coach, and review service staff performance Conduct staff meetings and provide ongoing training Coach employees on cross‑selling goals and NPS standards Support Operational Excellence Ensure workstations are properly staffed throughout the day Maintain strong controls over cash and negotiable items Perform audits and provide notary services as needed Support Branch Performance Help achieve transaction and relationship survey goals Forecast cash needs and assist with managing branch cash flow Requirements Skills & Abilities Working knowledge of credit union products, services, and regulations Strong supervisory, coaching, and leadership skills Excellent member service and interpersonal communication skills Solid decision-making and problem‑solving abilities Proficiency with computers and standard office software (email, internet, Word, Excel) Experience & Education High school diploma or GED required 1–3 years of experience as a Branch Service or Teller Supervisor Lending or new accounts experience preferred Physical & Work Requirements Light physical activity including standing, walking, and sitting Manual dexterity for keyboarding and handling documents or cash Office setting with moderate noise; well‑lit and climate controlled Willingness to travel to branch locations as needed Reliable transportation required Work Schedule & Travel 40‑hour workweek with occasional overtime Flexibility to attend meetings before or after scheduled hours Minimal overnight travel may be required Why OceanAir? We offer more than a job—we offer a place where you can grow, lead, and make a real difference. At OceanAir, your voice matters, your development is supported, and your work makes an impact every day. Ready to make waves with us? Apply today! #J-18808-Ljbffr