Automotive Office Manager

Honda of Boerne is seeking an experienced, highly organized Office Manager to oversee daily administrative operations. This is a hands-on leadership role responsible for ensuring the dealership’s office, accounting support, HR administration, and customer-facing administrative processes run smoothly and professionally. You will be the central point of coordination between sales, service, finance, and ownership, helping maintain a high standard of accuracy, compliance, and customer experience. Key Responsibilities

• Oversee all front-office and administrative operations
• Manage dealership paperwork flow (deals, title work, registration, contracts, and filing)
• Support accounting functions: accounts payable/receivable coordination, daily deposits, vendor invoices, and expense tracking
• Supervise and schedule administrative staff (reception, title clerk, cashier)
• Maintain accurate personnel files, timekeeping, and basic HR administration
• Ensure compliance with dealership policies, state DMV requirements
• Handle customer inquiries, complaints, and administrative follow-up with professionalism
• Coordinate with sales and F&I teams on deal packaging and documentation accuracy
• Manage office supplies, equipment, and vendor relationships

Qualifications

• 3+ years of office management or administrative leadership experience (automotive dealership experience strongly preferred)
• Strong knowledge of dealership processes, title/registration workflows, and deal documentation
• Excellent organizational skills with high attention to detail and accuracy
• Proficiency in Microsoft Office (especially Excel) and experience with dealership management systems (e.g., CDK, Reynolds, Dealertrack, or similar)
• Ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Professional, discreet, and customer-focused demeanor
• High school diploma required; associate’s or bachelor’s degree preferred
• Valid driver’s license and clean background check required

What We Offer

• Competitive base salary commensurate with experience
• Performance-based bonus potential
• Health, dental, and vision insurance options
• Paid time off and holidays
• 401(k) opportunity
• Employee vehicle purchase/lease discounts
• Opportunity to grow with a new/expanding dealership